I bought my new One S right after they were released, but just a few days before I moved from Seattle, WA to Portland, OR. Ever since I moved I have noticed poor reception, and it seems to be getting worse, though that might just be a perception issue.
Part of the problem is certainly that both my home and office are in areas of town with poor reception. Because of that, I initially assumed it was just a fact of life, and I was working so much for the first few months I was in town that I really didn't have much time to even notice that there was a problem.
A few days ago, though, I was in a part of town that I knew should have good coverage, but I was getting no signal at all. I rebooted the phone and immediately got 5 bars. A few minutes later, I was back to no signal. Rebooted again and 5 bars again. I have since learned that switching into and back out of airplane mode usually, but not always, fixes the problem without rebooting.
I went to the T-Mobile store and they said it sounded like a sim card issue and issued a new one, but it does not seem to have helped. Is there a history of these phones having flaky reception? A quick search of the forums shows a couple similar issues, but no solutions seem to be suggested.
I've already tried a factory reset with no apparent change.
I am wondering what the next step should be. Is it worth changing ROMs? Anything else I should try before exchanging phones?
Thanks in advance!
Part of the problem is certainly that both my home and office are in areas of town with poor reception. Because of that, I initially assumed it was just a fact of life, and I was working so much for the first few months I was in town that I really didn't have much time to even notice that there was a problem.
A few days ago, though, I was in a part of town that I knew should have good coverage, but I was getting no signal at all. I rebooted the phone and immediately got 5 bars. A few minutes later, I was back to no signal. Rebooted again and 5 bars again. I have since learned that switching into and back out of airplane mode usually, but not always, fixes the problem without rebooting.
I went to the T-Mobile store and they said it sounded like a sim card issue and issued a new one, but it does not seem to have helped. Is there a history of these phones having flaky reception? A quick search of the forums shows a couple similar issues, but no solutions seem to be suggested.
I've already tried a factory reset with no apparent change.
I am wondering what the next step should be. Is it worth changing ROMs? Anything else I should try before exchanging phones?
Thanks in advance!