1. ed kiptugulit's Avatar
    Rear camera not working. What is the reason
    06-19-2016 01:50 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! There are a lot of possible reasons, but we would need more details. Does it give you an error message when you try to open it? Does it open, but only show you a blank image? Does nothing happen at all when you try to open it? How about the front-facing camera?

    See if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-14146. If it does, then either the camera hardware has failed, or the firmware is corrupt. For a 4 year old phone, I'd bet on a hardware failure.
    06-19-2016 10:33 PM

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