1. AC Question's Avatar
    I have forgotten my passcode and many websites ive been on have told me to do a factory reset. I have tried that but when I do it, it doesn't give me the option to do a factory reset. what do I do now to be able to get into my phone?
    10-26-2015 10:56 AM
  2. belodion's Avatar
    Welcome.

    It may be worth contacting the manufacturer's device support.
    10-26-2015 02:15 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! If you fail the unlock enough times, does it ask you for your Google credentials? Is this a phone you hardly use, or did you just change your passcode?
    10-26-2015 02:33 PM

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