12-30-2015 08:02 AM
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  1. AC Question's Avatar
    AC Question
    I am currently running Android Lollipop 5.1 on my HTC one E9+. Recently, I noticed my phone keeps frequently shutting down with an error showing Android System error. I tried restoring my phone to the factory setting Android Lollipop 5.0 it worked fine but after upgrading it to 5.1 the error keeps showing up. Could you please help me out?
    12-30-2015 07:35 AM
  2. dpham00's Avatar
    dpham00
    Moderator Team VP
    If a factory data reset doesn't help then I would return it to htc for a warranty replacement
    12-30-2015 08:02 AM
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