1. Cliff Woolfork's Avatar
    New to the forums, I just bought a used One SV from a lady tonight and I appear to have a mess on my hands. First off, it won't charge above 6% no matter what kind of charger is used. Secondly, it may have been rooted because I did a factory reset( the hard kind) and when everything came back to life, SuperSU was in the app drawer. Thirdly, NO SOUND AT ALL. This was my first discovery when I started playing with the phone. That's why I went through the hard reset. And lastly, I need some help figuring out what to do to get this thing up and running. Any thoughts?

    Posted via Android Central App
    04-27-2014 09:33 PM
  2. UJ95x's Avatar
    Welcome to AC
    Sounds like you got scammed and she sold you a hardware defective device, not just software. Without someone actually seeing the phone it's going to be hard to say what's wrong with it. If you can't get it repaired you're probably out of luck

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-27-2014 09:43 PM
  3. wizzrah's Avatar
    New to the forums, I just bought a used One SV from a lady tonight and I appear to have a mess on my hands. First off, it won't charge above 6% no matter what kind of charger is used. Secondly, it may have been rooted because I did a factory reset( the hard kind) and when everything came back to life, SuperSU was in the app drawer. Thirdly, NO SOUND AT ALL. This was my first discovery when I started playing with the phone. That's why I went through the hard reset. And lastly, I need some help figuring out what to do to get this thing up and running. Any thoughts?

    Posted via Android Central App
    It is most likely this phone has a custom recovery. You can flash a custom ROM to see if that fixes the problem.

    Wizzrah | AT&T HTC One XL | Tapatalk
    04-28-2014 02:31 PM
  4. Cliff Woolfork's Avatar
    In the boot loader, the top of the screen says ***LOCKED*** and S is on. Im new at HTC phones so is this normal?
    04-29-2014 10:29 AM
  5. UJ95x's Avatar
    In the boot loader, the top of the screen says ***LOCKED*** and S is on. Im new at HTC phones so is this normal?
    Yes, but the bootloader can be locked and relocked and I'm pretty sure S can be turned on and off multiple times as well.

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-29-2014 12:48 PM
  6. wizzrah's Avatar
    In the boot loader, the top of the screen says ***LOCKED*** and S is on. Im new at HTC phones so is this normal?
    This is normal. It means the phone has not been tampered with. Although in this case, it seems it was made to look stock since it has SuperSU on it. You can get the bootloader unlocked and flash a ROM. S-OFF is not necessary to flash a ROM.

    Wizzrah | AT&T HTC One XL | Tapatalk
    04-29-2014 01:25 PM
  7. Cliff Woolfork's Avatar
    Alright so I think this phone maybe repairable. I first need to get a new battery that's fully charged because the current one is at 3%. Secondly, I can use the htcdev.com to unlock the boot loader correct? After that, re root it (multiple root checking apps say its not rooted), and put a stock ROM on it? Sound right? I know its hard to diagnose without seeing it but based on my problems does this seem like the right course of action? Here's a pic of the boot loader...A mess of problems-2014-04-29-10.10.37.jpg

    Posted via Android Central App
    04-29-2014 04:06 PM
  8. wizzrah's Avatar
    Alright so I think this phone maybe repairable. I first need to get a new battery that's fully charged because the current one is at 3%. Secondly, I can use the htcdev.com to unlock the boot loader correct? After that, re root it (multiple root checking apps say its not rooted), and put a stock ROM on it? Sound right? I know its hard to diagnose without seeing it but based on my problems does this seem like the right course of action? Here's a pic of the boot loader...Click image for larger version. 

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    Posted via Android Central App
    Yes. Unlock bootloader, flash a recovery, root. and then flash a ROM. Stop when you get root because it's a little tricky flashing a ROM with S-ON.

    Wizzrah | AT&T HTC One XL | Tapatalk
    UJ95x and Golfdriver97 like this.
    04-29-2014 05:09 PM
  9. Golfdriver97's Avatar
    I just want to add, make a Nandroid (a copy of your current setup) right after you install a custom recovery.

    Sent from my Nexus 5 using AC Forums mobile app
    UJ95x and wizzrah like this.
    04-29-2014 06:37 PM
  10. Cliff Woolfork's Avatar
    OK. I appreciate the help. Back to the grind. I'll post a followup once its complete.

    Posted via Android Central App
    04-29-2014 07:11 PM

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