1. eljoaquin's Avatar
    Phone is not rooted. I booted into recovery and chose factory reset. Boots first HTC screen, then Virgin page then HTC page with Beats Audio. Please help if you can.

    08-05-2013 02:18 PM
  2. kwknott's Avatar
    What caused you to factory reset? Was phone acting up?

    Sent from my SPH-L300 using Tapatalk 4
    08-06-2013 12:12 PM
  3. eljoaquin's Avatar
    I was selling it on eBay and did the reset to erase my info. Had to cancel the sale. I called Virgin, and they are going to replace it under warranty.
    08-06-2013 05:37 PM

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