I have an an HTC One X for a few months now, it has worked fine except that it usually got really got when I was charging it. For the past few months, I dismissed it as natural and I didn't bother to have it checked out. However I woke up today and tried to turn it on, nothing blinked so I just plugged it in to the charger, no big deal, battery has died 20+ times on me so I was expecting 2 hour charge and then I can turn the phone on.
After 2 hours I go and check on the phone and I try turning it on but nothing happens,and then I check to see the charging light ( red one on the top), there was no light so I concluded the whole device wasn't charging at all. I supposed this is a defective battery and it all of a sudden has stopped charging. I don't see how this is a software problem and I have no idea if it is a hardware problem but I don't think so, just last night the volume and sleep/power buttons were all working.
Right now, I have a phone that doesn't turn on and I am clueless as to what to do. Do I go talk to the store manager and possibly have to send it in to get it fixed? ( I assume its still under warranty) Or do I wait a few days and hope that it starts charging again? Has anyone else experienced this? If I do send it in, will I lose all the data on my phone? Photos, Downloads, Movies etc??
Any help or response is greatly appreciated!
TL-DR - Phone doesn't work, I suspect it is a battery problem? What do I do now?
After 2 hours I go and check on the phone and I try turning it on but nothing happens,and then I check to see the charging light ( red one on the top), there was no light so I concluded the whole device wasn't charging at all. I supposed this is a defective battery and it all of a sudden has stopped charging. I don't see how this is a software problem and I have no idea if it is a hardware problem but I don't think so, just last night the volume and sleep/power buttons were all working.
Right now, I have a phone that doesn't turn on and I am clueless as to what to do. Do I go talk to the store manager and possibly have to send it in to get it fixed? ( I assume its still under warranty) Or do I wait a few days and hope that it starts charging again? Has anyone else experienced this? If I do send it in, will I lose all the data on my phone? Photos, Downloads, Movies etc??
Any help or response is greatly appreciated!
TL-DR - Phone doesn't work, I suspect it is a battery problem? What do I do now?