09-07-2017 07:35 AM
43 12
tools
  1. Zhimes's Avatar
    I have htc one x plus and I created a password for "secure box" inside my messaging app and now I can't access it - it's giving me "incorrect password" message. Is there a way of resetting your password for the secure box without having to know the actual set password?

    thanks
    If you delete the contact that you sent to your secure box from your contacts then it returns all messages with that person to your general box.
    06-03-2015 08:02 PM
  2. emijo1997's Avatar
    I have the HTC desire 510. I don't remember if I set up the password and I can't lose the messages I sent. they are extremely important messages that I sent to my secure box. Help I need them back!
    06-07-2015 06:21 PM
  3. owldus's Avatar
    Hi - I am having the same issue and am desperate. Have you received any help with this issue? Thanks!
    06-15-2015 09:27 AM
  4. Felicia Costales's Avatar
    Hi - I am having the same issue and am desperate. Have you received any help with this issue? Thanks!
    I guessed 4321 and it worked on my phone.
    06-18-2015 12:28 AM
  5. ALISA619's Avatar
    You're amazing! Thanks so much for that*tip . It totally worked!!
    06-19-2015 01:18 PM
  6. CHHudson's Avatar
    Thanks to all for help with this.. (Except the unnecessarily unpleasant comments from a couple of earlier contributors..)
    I have an HTC One M8 and moved some texts to Secure... When I tried to retrieve them it asked for a password but I hadn't set one up.
    Thanks to the help on this forum I went to Messages, then Settings (3 dots at top right), the Settings again and then General and finally Password and it enabled me to set a Password (had to type it twice) and now I can retrieve them. RESULT! I am afraid that if you have FORGOTTEN a password set earlier this won't work as you have to enter the old password first.
    06-29-2015 02:41 AM
  7. aj041098's Avatar
    thank you so much.
    09-29-2015 04:51 PM
  8. Karon Cox's Avatar
    I have a metropcs htc desire 626s and i dont know my password is their anyway i can retrieve my password in a different way
    12-15-2015 12:44 AM
  9. Just Kelvin's Avatar
    I have htc one x plus and I created a password for "secure box" inside my messaging app and now I can't access it - it's giving me "incorrect password" message. Is there a way of resetting your password for the secure box without having to know the actual set password?

    thanks
    Try using your Google Account password. The one that you are signed into your Android with. Not the screen/phone lock, the actual account loaded with your contacts and more.
    12-31-2015 08:16 AM
  10. Ashland1's Avatar
    I need to reset this altogether... I don't remember what it is cause I don't remember setting one
    05-21-2016 03:58 AM
  11. Tokyo619's Avatar
    Thank you for the support, Miss Jennifer Stougg, EXPLAING to us, by all means asking questions doesnt make you ignorant, it shows that we are smart enough to try and get an answer...... Thats why we ask these ligitiment questions for support and a solution.
    ..
    Anyway, I thought it was my only password that I use for any password that I create. So regardless, I need to know a solution, because I need them for court as evidence, so I wanted them SECURED!
    Thank you in advance for the help!,
    Tokyo
    06-05-2016 02:55 AM
  12. Dhananjay Pansare's Avatar
    Haha was having same issue with my HTC One phone. So I was just searching how to reset that as have some personal stuff in that secure box. Finally I got ans and that is 'HTC" in capital word
    07-22-2016 11:27 PM
  13. BW-22's Avatar
    KMoir - Thank you so much!!! I followed your step by step directions, to be honest I was doubtful about the method you provided but sure enough YOU WERE ABSOLUTELY SPOT ON!!! I'm good to go
    08-14-2016 10:35 PM
  14. Benjamin Fox1's Avatar
    I have htc one x plus and I created a password for "secure box" inside my messaging app and now I can't access it - it's giving me "incorrect password" message. Is there a way of resetting your password for the secure box without having to know the actual set password?

    thanks
    Does your phone have a password lock screen.? Try that pw. If it doesn't work, use the pw of your gmail account assigned to the phone.
    10-04-2016 11:44 PM
  15. pitero's Avatar
    password to secure box is qwerty.
    So easy
    in settings type old password qwerty and retype new password
    11-07-2016 02:47 PM
  16. Jelenny73's Avatar
    There's no need to be snarky or make comments that could demean or belittle anothers intelligence, or make them feel bad about asking a question. No one should ever have to feel ashamed of seeking help. Many new users are also new to smartphones, or the internet in general. Greeting them in such a manner can cause them to not return. Please refrain from doing this again in the future.

    Jennifer Stough
    Forums Moderator
    Droid DNA

    Well said, I completely agree, just another low IQ fool who makes themselves feel better by belittling others. People get very brave behind a keyboard.
    12-16-2016 11:53 AM
  17. Jelenny73's Avatar
    Well said, I completely agree, just another low IQ fool who makes themselves feel better by belittling others.
    12-16-2016 11:59 AM
  18. theyear3020's Avatar
    I had this issue on HTC1 M8 and the ONLY solution (without factory reset or rooting the phone) is to block the contact (press and hold the contact in your contacts list and select 'Block Contact').

    Then go to 'Manage Contacts' in your contacts list (drop down from 3 dots, top right), scroll down to 'Blocked Contacts', press and hold the desired contact and select 'Unblock contacts'.

    Now go back to your Messages app. All messages (including the ones you stored in the messages secure box) will be restored to their respective threads. Happy days!!

    09-07-2017 07:35 AM
43 12

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