1. atkypne's Avatar
    Hi all

    First post here. Yesterday my phone shut down for some reason (I've not rooted it or anything) and now it keeps turning on and off, looping at the HTC One X boot screen.

    I've pressed the power button & the volume buttons to get the bootloader. This is what I'm seeing, I don't want to do a factory reset and loose everything on my phone. Can anyone help?

    I've just realised, the picture doesn't show the home screen of the bootloader. Under the <Power> to select item I've got the following options.


    I've attempted to run the two options within the FASTBOOT option which didn't work.

    Thank you.
    06-07-2013 03:27 AM
  2. loraque's Avatar
    You may not have a choice but to Factory reset (which will NOT lose you SD card data, just phone settings). One thing to try first would be to go into Recovery and CLEAR/DELETE CACHE. Cache will be created again (if it can boot), and it COULD be what is the problem. However, it is also possible that your phone experienced some sort of SD corruption (it sounds like your kernel is bad, which is hard to hurt on a non-rooted device). If you did have some SD card damage, then it might be possible to lose (it may already be gone if this is the case) the SD contents.

    I would try deleting cache from Recovery, and if that did not do it, try a Reset. Not many options from where you are currently at.
    06-07-2013 10:42 AM
  3. atkypne's Avatar
    Thanks for the reply. I bit the bullet and did a factory reset. I lost all my pictures, videos, music etc. My apps and other bits was synced with Google which wasn't too bad. I'm getting some issues now though, many apps are just crashing continuously.
    06-10-2013 04:42 AM
  4. Miss Moneypenny's Avatar
    It might be a bad app or two thenÖ

    I suggest you Backup your phones information and then do a factory data reset again. After backing up and resetting the android phone use your phone for a few days as a clean install without any applications. After a few days of using the phone without apps, if the phone is working correctly, start re-downloading your applications again only do it one at a time.

    Try the application for a day or two and then if you phone is still working correctly download another application, try it, etc. if you download an application and your phone starts acting up then itís likely that app thatís causing problems and I recommend that you uninstall it and donít use it any more.

    Apps can cause strange problems on android phones sometimes you just got to find out what app is the culprit.

    Iím Glad you were able to get your phone off the HTC loading screen though. Sometimes its tough to get that issue fixed. Loraque was right a hard reset can be the only way to get past that screen.

    Good luck atkypne

    ~ Moneypenny ~
    06-11-2013 04:14 AM
  5. Harwinder Rakhra's Avatar
    I had the same problem try put the phone in the fridge/freezer for about 5 mins this will then let you get in to your phone download and back up your pictures and details as once the phone warms up it will shut down again and then send it off for repair. I have been advised that HTC One comes with 24 month HTC warranty and if it can not be repaired you will have to get it replaced by HTC but hopefully it should be repairable. I am still waiting for my phone to come back. I hope this works for you.
    09-09-2013 04:16 PM
  6. Hombre Arania's Avatar
    Como has hecho para enviarlo a htc??
    07-25-2014 06:04 PM
  7. jake grafton's Avatar
    Interesting approach. Why might that work? Having the same problem (screen frozen on "htc one" logo) and need to backup pictures, if possible, before getting too aggressive.
    02-13-2015 09:57 PM
  8. Andy1418's Avatar
    Hi....i'm facing the same problem with my htc one x plus.....my htc freezes at the "htc" logo....i tried to flash another rom in it but it failed......so when i did a system restore....since then i'm facing this problem...what should i do????
    04-02-2015 03:00 AM
  9. Phixion35's Avatar
    I've got a similar but different issue... Stock HTC One X (AT&T)... Rebooted the phone the other morning as it gets stuck into the sync hanging and slowing everything down from time to time. When I rebooted, it stuck at the HTC logo. I've tried recovery, no dice. It'll go to the black screen with red triangle for a couple minutes, and then reboot back to the white screen. Trying to do a factory reset from the bootloader yields the same result. I thought I've read that the stock ROM can be reloaded onto the phone from the bootloader? I'm due for a new phone anyways which I've ordered (M8), but I'd like to have my One X as a backup just in case. What could cause a totally stock phone to just brick, and lose or corrupt the boot image like this? I'm assuming that's what's happened here... Again, phone is totally stock, locked and S-ON.
    05-11-2015 09:24 PM

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