Hi,
I could really do with some support. I sent my phone to 3, for repair, under the warranty, as it started to become faulty and started to not work. When I rang them up they informed me that it had liquid damage, which amazed me as my phone hasn't been near any form of liquid. I rang back the next day and asked for photo evidence, which they didn't send, until I rang back again. I then looked at the photo and looked inside my phone, firstly the image they sent, the phone looks dirty/old nothing like the my phone interior. Then I looked at a phone the same as mine on you tube HTC one X Disassembly/Take Apart/Tear Down/Repair Tutorials - YouTube and couldn't see the part they had sent. So my first step is to find out if the part in the image that they have sent , actually belongs to my phone. The phone is a HTC one x.
I would really really appreciate it if someone could help me with this, because they have changed me ?30 for admin fees ect and I don't believe they even looked at my phone. I'm so annoyed with them at the moment...
Thanks,Leigh
I could really do with some support. I sent my phone to 3, for repair, under the warranty, as it started to become faulty and started to not work. When I rang them up they informed me that it had liquid damage, which amazed me as my phone hasn't been near any form of liquid. I rang back the next day and asked for photo evidence, which they didn't send, until I rang back again. I then looked at the photo and looked inside my phone, firstly the image they sent, the phone looks dirty/old nothing like the my phone interior. Then I looked at a phone the same as mine on you tube HTC one X Disassembly/Take Apart/Tear Down/Repair Tutorials - YouTube and couldn't see the part they had sent. So my first step is to find out if the part in the image that they have sent , actually belongs to my phone. The phone is a HTC one x.
I would really really appreciate it if someone could help me with this, because they have changed me ?30 for admin fees ect and I don't believe they even looked at my phone. I'm so annoyed with them at the moment...
Thanks,Leigh