1. chrystella's Avatar
    Help

    For some reason when I try and make a call from the phone book("People") select the contact to call. The phone goes to the details then i press the number then
    the phone always comes back with ""No internet calling account"
    there are no internet calling accounts on this phone .Add one now."

    I dont want an internet calling account

    My mobile provider is Virgin Mobile

    If I select "Phone" and then call the contact displayed it will call that person via the Virgin network

    I am sure this is something simple as the phone has worked fine so i am sure its something i have done - but what i havent a clue and help will be appreciated

    Chrystella
    12-27-2013 05:15 PM
  2. wizzrah's Avatar
    Help

    For some reason when I try and make a call from the phone book("People") select the contact to call. The phone goes to the details then i press the number then
    the phone always comes back with ""No internet calling account"
    there are no internet calling accounts on this phone .Add one now."

    I dont want an internet calling account

    My mobile provider is Virgin Mobile

    If I select "Phone" and then call the contact displayed it will call that person via the Virgin network

    I am sure this is something simple as the phone has worked fine so i am sure its something i have done - but what i havent a clue and help will be appreciated

    Chrystella
    Hi!

    Go to the settings and then to apps, and clear the app preference for phone book.

    Maybe that will work.
    12-27-2013 05:19 PM

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