1. raimuell's Avatar
    Hi,
    has anybody else this problem:


    I have to reboot, but it appears every few days.

    Greetings
    raimuell
    02-11-2019 06:29 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does that happen in Safe Mode? https://forums.androidcentral.com/e?...token=Y0OdSmiA. If yes, then I'd suspect a hardware issue. Is the phone still under warranty?
    02-11-2019 10:41 AM
  3. raimuell's Avatar
    Thank you for the quick answer, I will try the safe mode. Yes, the phone is under warranty, I bought it last year in july.
    02-11-2019 03:12 PM
  4. B. Diddy's Avatar
    This is less likely, but make sure there aren't any strong magnets near the phone. Devices that use magnetic sensors to activate a Smartcover function (i.e., turning off the screen when closing a smartcover) might react that way if there's a strong magnet right near the phone.
    02-11-2019 03:38 PM
  5. raimuell's Avatar
    Oh, thanks. I have a leather cover with magnetic shutter.
    02-12-2019 02:09 AM
  6. B. Diddy's Avatar
    Hmm. When you say it's a magnetic shutter, do you mean the cover stays shut thanks to a magnet, or do you mean that it's a smartcover that automatically turns off the screen when the cover is closed thanks to a magnet embedded in it? In either case, take the case off and see if the problem still occurs.
    02-12-2019 02:24 AM
  7. raimuell's Avatar
    The first one ... the cover stays shut cause of the magnet. I will try it without the cover the next days.
    02-12-2019 04:28 AM
  8. raimuell's Avatar
    Thank you very much, it was the magnetic shutter. Since I changed the cover, the problem is gone! Easy and perfect solution!
    B. Diddy likes this.
    02-17-2019 03:06 AM

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