HTC U11+ touchscreen...

[Android Central Question]

Hi, I just ordered this phone, and it does seem to have quite a few features which I am sure I will enjoy over time. The issue I am experiencing is with the touchscreen. It seems to be not nearly as 'sensitive' as my other smartphones have been. For instance, while texting, I have to hit a letter or number several times before it 'registers', and quite often it mis-reads my input, thinking I'm keeping my finger down long enough for the subscript to register. It can be very annoying. I experience the same thing when either trying to use the swipe feature, or clicking on an icon. It just seems like the screen isn't as sensitive as it needs to be. Any help? I'm ready to send it off for repair under the warranty.

 

[B. Diddy]

Welcome to Android Central! Is this a brand new phone, or used/refurbished? Is a screen protector on?