Hey Folks!
I got my sapphire blue HTC u11 today and noticed when I tried to set up Android Pay, it gave me the 'Android Pay cannot be used on this device' message. Android Pay works fine on the HTC 10, so not sure what the issue is on a brand new device.
Not sure what the issue is, I kept my setup pretty simple:
- Wiped the 128GB microSD from my old HTC 10
- Transferred only messages and contacts from the 10 to the u11
Apparently the phone doesn't pass SafetyNet test either (something I tried while initially trying to troubleshoot the issue).
I rebooted into recovery and verified that the bootloader was locked.
Finally, sent an e-mail to HTC support. Before I try something like a factory reset, I wanted check if anyone else is having the same problem.
Thanks!
- Praz
I got my sapphire blue HTC u11 today and noticed when I tried to set up Android Pay, it gave me the 'Android Pay cannot be used on this device' message. Android Pay works fine on the HTC 10, so not sure what the issue is on a brand new device.
Not sure what the issue is, I kept my setup pretty simple:
- Wiped the 128GB microSD from my old HTC 10
- Transferred only messages and contacts from the 10 to the u11
Apparently the phone doesn't pass SafetyNet test either (something I tried while initially trying to troubleshoot the issue).
I rebooted into recovery and verified that the bootloader was locked.
Finally, sent an e-mail to HTC support. Before I try something like a factory reset, I wanted check if anyone else is having the same problem.
Thanks!
- Praz