1. cgfw201's Avatar
    A few weeks ago I stopped being able to use my Mavic Air drone with my U11.

    Worked great for 3 months, then overnight it stopped. As phone worked fine otherwise, I assumed it was an issue with the drone. I took the drone back to the retailer and they gave me a replacement new one.

    That didn't work either, same issue. (I'd plug the remote into the phone, turn it on and my phone didn't recognise the RC was connected).

    Last week I got a USB-C SD card reader, and I have the exact same issue with that. My phone simply doesn't recognise it's plugged in.

    Both the drone and card reader work 100% fine with other android devices I have, so it is definitely a phone issue.

    I've tried enabling USB debug mode and changing the input type MIDI/PTP/MTP etc, with no luck.

    Is there a way to fix this without sending the phone away for several weeks for repair?

    Charging and all other phone use is as normal.

    Thanks
    09-11-2018 04:59 AM
  2. Gus_Gutz's Avatar
    I would think that if you are going to send it in for repairs you have to wipe it. I would try resetting it first and see if I still had the issue. At least at that point you eliminated any software issues.
    09-12-2018 10:15 AM

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