1. Gus_Gutz's Avatar
    Does anyone know why the security check would fail. I went to use google pay and it failed. I reset to factory and it said the same thing. I never rooted this phone and never installed anything out side of google play. It says the software is official, locked with S-ON. Anyone know how to fix this?
    09-29-2019 07:33 PM
  2. Rukbat's Avatar
    If the bootloader is unlocked, that would cause it. (If you didn't unlock it, someone may have bought the phone, unlocked it, then returned it.)

    Otherwise, you probably have a defective phone.
    10-01-2019 03:44 PM
  3. Gus_Gutz's Avatar
    OK so I have numerous emails with HTC about this security check problem. According to them, their upgrade to Pie may have caused this. Their response is to wait until the next security patch comes out to correct the issue. I reminded them that the last security patch took 14 months.

    I am now an owner of a Pixel 3. I could not wait for HTC to fix this.
    10-14-2019 08:13 PM
  4. mustang7757's Avatar
    OK so I have numerous emails with HTC about this security check problem. According to them, their upgrade to Pie may have caused this. Their response is to wait until the next security patch comes out to correct the issue. I reminded them that the last security patch took 14 months.

    I am now an owner of a Pixel 3. I could not wait for HTC to fix this.
    I had a HTC m8 , one of my favorite devices, but where they at now don't look to promising. You picked a excellent choice with the pixel 3 .
    10-14-2019 08:53 PM

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