1. Android Central Question's Avatar
    I'm having some issues with speaker volume on my HTC U11. When listening to Spotify or watching Netflix through the phone speakers, rather than e.g. a bluetooth speaker, the volume will randomly go up and down. Usually it stays at the lower level (still audible but quieter) for a minute or two, then will jump up to be incredibly loud for a couple of seconds, then fade back down again.

    Is anyone else having this problem? Could it be an issue with the USonic Active Noise Cancellation? When I tried to use the earphones with this I just got hissing static.

    All software is up to date.

    Thanks
    12-03-2019 08:04 AM
  2. mustang7757's Avatar
    Does this happen on you tube as well? I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/sh...d.php?t=409154
    12-03-2019 09:21 AM
  3. Will Morrison's Avatar
    Sorry - did sign up before posting but don't know why it posted as guest!

    No doesn't seem to happen on YouTube weirdly.
    mustang7757 likes this.
    12-03-2019 09:39 AM
  4. mustang7757's Avatar
    Sorry - did sign up before posting but don't know why it posted as guest!

    No doesn't seem to happen on YouTube weirdly.
    Try clear data, cache and force stop those 2 apps
    12-03-2019 11:18 AM
  5. Will Morrison's Avatar
    Try clear data, cache and force stop those 2 apps

    No unfortunately it's still doing it.
    12-03-2019 11:22 AM
  6. mustang7757's Avatar
    No unfortunately it's still doing it.
    Strange , I would say safe mode but it would turn off those 2 apps so can't try that .
    12-03-2019 11:38 AM
  7. mustang7757's Avatar
    Let me see if @msm0511 can help
    12-03-2019 11:40 AM
  8. B. Diddy's Avatar
    What if you turn off that noise cancellation?
    12-03-2019 11:54 AM
  9. msm0511's Avatar
    Does it happen in both Music and Theater Mode?
    mustang7757 likes this.
    12-03-2019 12:04 PM
  10. Will Morrison's Avatar
    What if you turn off that noise cancellation?
    I don't think you can?
    12-03-2019 01:07 PM
  11. Will Morrison's Avatar
    Does it happen in both Music and Theater Mode?
    Yes I tried switching and thought it had helped, but then same problem
    12-03-2019 01:07 PM
  12. B. Diddy's Avatar
    I don't think you can?
    Does this help? http://www.htc.com/sea/support/htc-u...earphones.html
    12-03-2019 02:28 PM
  13. Will Morrison's Avatar
    It did help turn off USonic, so at least my earphones are no longer crackly.

    Unfortunately I still have the volume problem with the speakers though.
    12-05-2019 09:57 AM
  14. B. Diddy's Avatar
    Does the phone have an equalizer? If so, does this happen when you turn it off?
    12-05-2019 12:35 PM

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