Re: Verizon U12+ vs. Unclocked U12+
I just talked with HTC Chat as well. It appears that the carrier needs to be involved as Unlocked phones do have open channels and won't work with ATT for features like Wifi-calling. He suggested calling VZW to clarify. It's probably a lot safer to order the carrier-variants if these are things that you value (like I do). Here's the transcript.
Me:
What's the difference between the VZW variant of the U12+ vs. the Unlocked variant?
Giovanny A.:
6:09 PM
Hello, X. Thank you for contacting the HTC Chat support, I will be more than glad to assist you today.
Me:
hi
Giovanny A.:
6:10 PM
I am very glad to know you are very interested in our brand new device, the HTC U12+ I will be more than happy to answer all your questions!
Me:
ok did you read my question yet?
Giovanny A.:
6:10 PM
Let me tell clear this up!
Me:
i'm worried that the Unlocked versions do not have their IMEIs whitelisted on the VZW network to enable wifi-calling/Advanced Calling features
Giovanny A.:
6:11 PM
Actually, there are no differences between the VZW and the unlocked one. Both phones will work exactly the same. On the website you would see the VZW, T-Mobile and AT&T as one of the carriers that works with this amazing device!
Me:
i understand the LTE bands are all there. I just want the verify that Wifi-calling/Advanced Calling would work on VZW with the Unlocked phones
Me:
there have been instances that "Unlocked" phones that are compatible do not work with these features. LTE bands are fine, it's the specific details that i worry about
Giovanny A.:
6:14 PM
The U12+ device, since it’s an open channel, will not support Wifi calling on the AT&T network, and we cannot assure you it would work with VZW. You might need to get in touch with them once you get the device.
Me:
great! that what i needed to hear. thanks. I will contact VZW.