1. holz75's Avatar
    Too bad because it really is a great phone!
    07-26-2018 07:48 PM
  2. Golfdriver97's Avatar
    The sad part is HTC doesn't have much of a presence in mobile stores or in retailers. This isn't helping their name recognition.
    Morty2264 likes this.
    07-26-2018 08:22 PM
  3. andrew_ackley's Avatar
    Honestly the reviews kept me from trying one out. I know there's a software fix but 🤷*♂️
    07-26-2018 10:22 PM
  4. holz75's Avatar
    Honestly the reviews kept me from trying one out. I know there's a software fix but *♂️
    I've had zero issues with the buttons!
    07-27-2018 12:13 AM
  5. BigDinCA's Avatar
    I've had tons of button issues since my second or third day with it, but only the VOL- button. The PWR and VOL+ buttons work fine. The issue is actually that when any pressure is applied to the back of the phone, it senses that as pressure on the VOL- button. It's easy to work around once you recognize what is happening, but an $850 (I got the 128GB blue) shouldn't need a work-around. It gets annoying when you are on a call holding the phone to your ear or holding it in landscape while playing a game or watching video, or having it in your back pocket while listening to music.

    I know there is an update out now that seems to really correct these issues, but it hasn't hit mine yet. Other than that, I love the phone. Pictures and video are fantastic, battery life is ok (not as great as it could be) and the screen is crisp and bright.
    07-27-2018 03:18 PM
  6. msm0511's Avatar
    It's a shame b/c it's a great phone, and I've had 0 issues with mine. I wish the battery life was a bit better, but other than that I love it. I haven't had any "button" issues either. Really the only issue I've had with the buttons is the placement of the power button feels a little low so it makes it difficult for me to do the double tap for one handed mode.
    Larry 609 likes this.
    07-27-2018 06:57 PM
  7. co.ag.2005's Avatar
    I watched Alex Dobie's (AC writer) re-review post button update and he says it make the phone completely usable again. He now recommends this phone. So now I want to try it out since the buttons are supposedly fixed.
    07-31-2018 11:37 AM
  8. Jjeune's Avatar
    Update is available now in US. Downloading now from Chicago.
    07-31-2018 12:41 PM
  9. co.ag.2005's Avatar
    Update is available now in US. Downloading now from Chicago.https://uploads.tapatalk-cdn.com/201...bb8ba4d0f7.jpg
    Did you purchase it via HTC.com or did you get it somewhere else? I'm tempted to go take a look at one but not sure where they are being sold.
    07-31-2018 02:11 PM
  10. Jjeune's Avatar
    Purchased (financed) from HTC directly.
    co.ag.2005 likes this.
    07-31-2018 02:52 PM
  11. James E1's Avatar
    Did you purchase it via HTC.com or did you get it somewhere else? I'm tempted to go take a look at one but not sure where they are being sold.
    If purchased from HTC you have a 30 day no question asked return policy. I returned the solar red U11 and had no problem returning or getting a refund. Ordered the sapphire blue instead.
    07-31-2018 03:09 PM
  12. co.ag.2005's Avatar
    If purchased from HTC you have a 30 day no question asked return policy. I returned the solar red U11 and had no problem returning or getting a refund. Ordered the sapphire blue instead.
    yeah, unfortunately, when I got the U11 from their website and returned it, it took me almost 2 months to get my money back. I payed with paypal and almost opened a dispute but kept being patient but on top of them to return the money. I won't buy from their website again. I was hoping to find a good 3rd party site.
    08-01-2018 05:19 PM
  13. BigDinCA's Avatar
    Amazon is fine, but they only have the 64GB Ceramic Black in stock. Neither size of the Translucent Blue, though they do have some overseas dual-SIM versions sold by third parties. They also have some warehouse deals/returns that can save a pretty good amount of money. That's where I got my 64GB blue after waiting for new ones to get back in stock. It doesn't even seem they'll be restocking the 64GB blue, and the 128GB blue has been out of stock for a few weeks.
    08-01-2018 06:04 PM
  14. Morty2264's Avatar
    The sad part is HTC doesn't have much of a presence in mobile stores or in retailers. This isn't helping their name recognition.
    I've always loved HTC. It's awful that they do not have a more "retail" presence.
    Golfdriver97 likes this.
    08-18-2018 03:24 PM
  15. cmurgia's Avatar
    I'd like to think it's because everyone is enjoying their great phone.
    08-25-2018 08:24 PM
  16. bill1171's Avatar
    I think I will buy this when it hits around 600. I currently have the pixel XL. Not really interested in the 3s
    09-06-2018 05:55 PM
  17. NEXUS_HTC_PS's Avatar
    I think I will buy this when it hits around 600. I currently have the pixel XL. Not really interested in the 3s
    And the experience is made even better with the recent addition of...
    ...
    ...
    ...
    Cryptokitties!!!!!!
    I'm still trying to figure this out. Haha.
    Still on the June security update???
    Oh well, still the best for me. It's HTC
    09-07-2018 09:53 PM
  18. delta7's Avatar
    i;m picking up one when it's cheap my year old s8 has red tint issue that's pretty known when you search online
    09-12-2018 09:30 PM
  19. X1tymez's Avatar
    Have any one see red editions? Tempting lol
    10-02-2018 01:30 AM
  20. Eggmundo's Avatar
    HTC was always one of the brands widely seen even in stores back when smartphones were nascent.

    People would have seen their logo in many places back then, so how can it be said that HTC "is not a known brand"?

    I don't get people.
    11-12-2018 04:05 PM
  21. Habiib's Avatar
    HTC was always one of the brands widely seen even in stores back when smartphones were nascent.

    People would have seen their logo in many places back then, so how can it be said that HTC "is not a known brand"?

    I don't get people.
    I think the times have changed since then. Pretty much if it isn't an Apple or Samsung it is an unknown (relatively speaking) brand and would get little to no attention/consideration from the average consumer. That appears to be what the smartphone market has been reduced to. I think HTC is definitely an obscure brand in the big picture nowadays. Just my 0.02 of course.
    11-13-2018 01:42 PM

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