1. RayGee's Avatar
    About a month ago I noticed my phone (which I purchased directly from HTC in September) was powering down intermittently. Last week it was doing so on a regular basis. I contacted HTC Support last week and after several to restart using the three button method, it started.

    Support asked me to do a factory reset, but I wanted to verify I had a full backup. Last evening I did the reset and this morning it was stone cold DOA this time. Called support to discuss service options. Was told I had just the one option, to ship it back to HTC Repair with an estimated three week turnaround. That's just unacceptable for me and my own fault for not doing enough research. Never had any service issues before.

    As a loyal HTC customer (since the thunderbolt) I realized I made a mistake with this phone. I plan on starting my research for my next phone later today.

    Regards -----------------
    12-03-2018 11:16 AM

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