1. AC Question's Avatar
    i have a problem on my HTC wildfire phone...it can't download anything on Google play...every time when i try it sends to me a message..for example..."UC browser-surf fast could not be downloaded due to an error. (Error while retrieving information from server.{RPC:S-7:AEC-7UQAJ-DSSN-QPDYA)
    08-04-2015 02:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?

    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    02-14-2017 10:12 PM

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