Huawei dts cell froze an flashing

[Cindyrelly]

Can someone help me.. my phone keeps freezing as i start it up. wont let you slide to unlock...and if it does it just keep flipping to different things,, i cannot click to change anything,,, i did get in once an reset to factory but now its froze again.,. any help please?? thanks

 

[Golfdriver97]

Can someone help me.. my phone keeps freezing as i start it up. wont let you slide to unlock...and if it does it just keep flipping to different things,, i cannot click to change anything,,, i did get in once an reset to factory but now its froze again.,. any help please?? thanks

I would suggest to look up how to reboot into recovery mode. There you can clear the phone's cache and that may help some of your issues.

 

[Cindyrelly]

ty for replying,, my daughter did that already an it didnt help... this morning it did slide over but it froze after that..its almost like the touch screen is stuck.. i have wiped it several times.... im at a loss :'(