1. Cindyrelly's Avatar
    Can someone help me.. my phone keeps freezing as i start it up. wont let you slide to unlock...and if it does it just keep flipping to different things,, i cannot click to change anything,,, i did get in once an reset to factory but now its froze again.,. any help please?? thanks
    07-23-2013 02:41 PM
  2. Golfdriver97's Avatar
    Can someone help me.. my phone keeps freezing as i start it up. wont let you slide to unlock...and if it does it just keep flipping to different things,, i cannot click to change anything,,, i did get in once an reset to factory but now its froze again.,. any help please?? thanks
    I would suggest to look up how to reboot into recovery mode. There you can clear the phone's cache and that may help some of your issues.
    07-23-2013 03:12 PM
  3. Cindyrelly's Avatar
    ty for replying,, my daughter did that already an it didnt help... this morning it did slide over but it froze after that..its almost like the touch screen is stuck.. i have wiped it several times.... im at a loss
    07-23-2013 03:27 PM

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