1. HossamAhmedHamdi's Avatar
    Hello Guys

    I'm a New Mate 7 User but I got 2 questions.

    1- There is a 2 dots lighting in red at the lower end of the screen is that a sensor of something wrong with the screen?
    2- At GSM arena site it says that Mate 7 is upgrade able to lollipop update 5.1.1 but I can't get any updates after kitkat!

    Thanks and there might be another questions soon
    05-19-2016 06:11 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you take a picture of where those lights are and post it? http://forums.androidcentral.com/amb...d-central.html
    05-19-2016 05:18 PM
  3. HossamAhmedHamdi's Avatar
    I've Attached it
    Check it
    Thanks for your reply
    Attached Thumbnails two lights in the end of front screen and lollipop update!-13254564_839174339561743_2705134733783945589_n.jpg  
    05-19-2016 05:26 PM
  4. B. Diddy's Avatar
    Where are the red lights or dots? I'm also not sure where exactly that is on the phone. Can you show us a wider angle view?
    05-20-2016 04:09 PM
  5. HossamAhmedHamdi's Avatar
    i don't have any cam and it won't show from far i'll need a close up shot
    anyway i got a photo from the internet and marked the place of the red dots
    notice: it don't show all the time and it disappear when the screen dim after 30 seconds
    Attached Thumbnails two lights in the end of front screen and lollipop update!-mate-7-softkeys.jpg  
    05-20-2016 07:48 PM
  6. B. Diddy's Avatar
    That location is part of the screen, so it wouldn't be a sensor. Are the dots only a few pixels in size, or are they pretty large and prominent?
    05-21-2016 01:15 AM
  7. HossamAhmedHamdi's Avatar
    it's not a dots actually it's like 2 small glows each one about 1mm in size. but it's not squares or pixels
    05-21-2016 10:43 AM
  8. B. Diddy's Avatar
    Do you ever see that when the phone is in landscape orientation?
    05-21-2016 11:21 AM
  9. HossamAhmedHamdi's Avatar
    Do you ever see that when the phone is in landscape orientation?
    Yes
    05-21-2016 11:50 AM
  10. B. Diddy's Avatar
    It's presumably not a screen defect, then, since a defect wouldn't reorient with the screen. But I'm not sure what else it might be, sorry!
    05-22-2016 12:18 PM

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