1. Youssef Elmajbri's Avatar
    Hi,
    my problem is the fingerprint ID disspear from settings, So I try to : reset twice, factory reset but nothing change still missing.
    any solution???
    08-14-2017 01:57 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Is it encrypted, or are you using it for a secure company email account?
    08-14-2017 05:35 PM
  3. Youssef Elmajbri's Avatar
    This all information
    just simple use
    not encrypted

    [image deleted by Mod]
    08-15-2017 06:35 AM
  4. B. Diddy's Avatar
    Sorry, I deleted your screenshot since it included your IMEI, which is sensitive data.

    Is the phone still under warranty? If so, contact Huawei.
    08-15-2017 11:42 AM

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