1. Fayzul Omar's Avatar
    I'm currently subscribe to VPN Unlimited but couldn't really get it to work with my new shiny Huawei Mate 10.

    Previously the app works fine with my BlackBerry Priv. Although it still got some hiccups...

    With Mate 10 though the app just practically unusable! After several minutes of using the app a notification will come up that said 'TUN Interface Error' and the app shutdown.

    The VPN Unlimited Support Team said that there is no tun.ko module in the device's firmware to establish OpenVPN connection.

    Is that means Huawei Mate 10 cannot use VPN? Or is it just problems with VPN Unlimited? Anybody manage to get other VPN services to work with Huawei Mate 10?

    Thank you.
    OLD_HATCH likes this.
    01-17-2018 09:24 AM
  2. pkcable's Avatar
    VPN Unlimited team IS pretty good. I've had them help me a few times. Ok I have not used the Mate 10 YET! (some folks know why I said yet! lol) Anyways I HAVE used VPN Unlimited on the Mate 9, and it worked just fine. I take it you have tried restarting the phone, clearing the cache and data for the app, and as last resort uninstalling and reinstalling the app?
    01-17-2018 10:18 AM
  3. Fayzul Omar's Avatar
    I've uninstalled and reinstalled the app to no avail. But do I need to clear the cached after uninstalling? I've not done that...
    01-18-2018 02:29 AM
  4. brutos08's Avatar
    I will test my private internet access
    01-18-2018 05:22 AM
  5. brutos08's Avatar
    Tested private internet access works perfectly
    01-18-2018 11:06 AM
  6. Fayzul Omar's Avatar
    what's a private internet access?
    01-18-2018 09:26 PM
  7. brutos08's Avatar
    01-19-2018 05:57 AM
  8. pkcable's Avatar
    Well my office's firewall wasn't keen on that site.
    01-19-2018 12:41 PM
  9. brutos08's Avatar
    Well my office's firewall wasn't keen on that site.
    Probably because you can bypass their filters if you manage to install it and connect LOL LOL
    01-19-2018 01:39 PM
  10. pkcable's Avatar
    Probably because you can bypass their filters if you manage to install it and connect LOL LOL
    No doubt!
    01-19-2018 02:33 PM
  11. veg_biryani's Avatar
    VPN works fine on my mate 10 pro. Unlocked uk, not a problem at all.
    Fayzul Omar and pkcable like this.
    01-24-2018 12:13 PM
  12. Fayzul Omar's Avatar
    VPN works fine on my mate 10 pro. Unlocked uk, not a problem at all.
    Which VPN are you using?
    01-25-2018 04:25 AM
  13. veg_biryani's Avatar
    Which VPN are you using?
    SuperVpn 👌 &
    VPN Monster
    02-23-2018 07:23 AM
  14. Fayzul Omar's Avatar
    VPN works fine on my mate 10 pro. Unlocked uk, not a problem at all.
    Must be the VPN Unlimited app that causing the problem... my subscription ends in 4 months, I will probably try something else after that...
    03-03-2018 05:42 AM
  15. Fayzul Omar's Avatar
    Uninstall the VPN and follow these steps (IMHO):

    I would start with hard cache cleaning (i.e. going to the reboot mode and cleaning my partition completely).

    Then, I would do a thorough cleaning of my entire cache.

    After that, I would install the VPN again and see if the problem persists.

    If it does, just opt for another VPN (there are some coupons here if you're interested).
    Too complicated for me, hahaha. I will probably just try something else after my subscription ends in 4 months...
    03-03-2018 05:44 AM
  16. cert15z's Avatar
    I just got my Mate 10 Pro yesterday and VPN Unlimited works great for me.
    03-15-2018 03:07 PM
  17. Fayzul Omar's Avatar
    I just got my Mate 10 Pro yesterday and VPN Unlimited works great for me.
    How? Mine kept getting Tun Error. Especially when the phone changing connection, such us from WiFi to normal line...
    03-16-2018 11:19 PM
  18. cert15z's Avatar
    I haven't had any issues. I just downloaded and started using.
    Attached Thumbnails VPN Unlimited Not Working on Huawei Mate 10-756.jpg  
    03-17-2018 12:06 AM

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