1. biggunspaul's Avatar
    I have watched a number of unboxing videos of the Mate 20 pro and most people seem to have got a free clear case for the phone included in the box,it is in the part where the paperwork is and sim ejection tool.

    When I opened up my Mate 20 pro today there wasn't one to be found.I found 2 videos online of unboxings that didn't get a case and both were UK models.

    So is it UK customers getting shafted or was I unlucky and someone forgot to put one in the box that I got ?
    10-28-2018 09:57 PM
  2. Tsepz_GP's Avatar
    I have watched a number of unboxing videos of the Mate 20 pro and most people seem to have got a free clear case for the phone included in the box,it is in the part where the paperwork is and sim ejection tool.

    When I opened up my Mate 20 pro today there wasn't one to be found.I found 2 videos online of unboxings that didn't get a case and both were UK models.

    So is it UK customers getting shafted or was I unlucky and someone forgot to put one in the box that I got ?
    Apparently some markets will simply not get the cover, according to GSMArena.
    10-28-2018 11:21 PM
  3. dc52ltr's Avatar
    Nope, UK doesn't get one, same as the P20 Pro although that phone had a screen protector fitted.
    I have watched a number of unboxing videos of the Mate 20 pro and most people seem to have got a free clear case for the phone included in the box,it is in the part where the paperwork is and sim ejection tool.

    When I opened up my Mate 20 pro today there wasn't one to be found.I found 2 videos online of unboxings that didn't get a case and both were UK models.

    So is it UK customers getting shafted or was I unlucky and someone forgot to put one in the box that I got ?
    10-29-2018 01:47 AM
  4. Edders1964's Avatar
    Nope, luckily enough I preordered a flexi and the huawei wallet case prior to the phone arriving
    10-29-2018 03:41 AM
  5. jazzsalt's Avatar
    Nope, UK doesn't get one, same as the P20 Pro although that phone had a screen protector fitted.
    My mother's P20 Pro came with a case in the box ...
    10-29-2018 07:58 AM
  6. anon(8977867)'s Avatar
    Ditto.
    11-02-2018 04:45 PM
  7. Aljean Thein's Avatar
    mine did but no screen protector
    11-03-2018 12:25 AM
  8. chanchan05's Avatar
    Mostly Asian markets got the free case. In fact, I don't think any Huawei phone comes without a free case in Asian markets, even the lower range ones.
    11-03-2018 01:43 AM
  9. JZ VR's Avatar
    Got a free case in Canada.
    11-12-2018 08:34 PM
  10. andrew_ackley's Avatar
    I imported Malaysia model to the US and no case in the box.
    11-20-2018 11:47 AM

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