11-12-2018 08:50 PM
26 12
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  1. Tony Phillips2's Avatar
    I've just noticed on my first nightshift that on darker backgrounds and apps/video that on the bottom right of the screen up about half way.. 3 want me to do a factory reset before they do anything but surely that won't fix it or am I been stupid?
    10-29-2018 05:00 AM
  2. Rukbat's Avatar
    Depends on what "screen bleed" means. I usually associate that phrase with broken tubes in the screen, meaning a screen replacement is in the near future.
    10-29-2018 01:18 PM
  3. Tony Phillips2's Avatar
    Depends on what "screen bleed" means. I usually associate that phrase with broken tubes in the screen, meaning a screen replacement is in the near future.
    I was on my nightshift and due to working in low level light I noticed the right hand side of the screen was lighter down the side, took it back into three and they are going to replace my handset, when they got stock that is.. Been told the 9th
    10-29-2018 07:16 PM
  4. CTalman's Avatar
    I was on my nightshift and due to working in low level light I noticed the right hand side of the screen was lighter down the side, took it back into three and they are going to replace my handset, when they got stock that is.. Been told the 9th
    I've just noticed the same on my device while using in low light. Down the bottom right, down the side.

    I better visit O2 this weekend!

    Fingers crossed they're as accepting as 3 were for you!
    11-01-2018 01:20 AM
  5. CTalman's Avatar
    I've just noticed the same on my device while using in low light. Down the bottom right, down the side.

    I better visit O2 this weekend!

    Fingers crossed they're as accepting as 3 were for you!
    Actually, right across the top of the screen too! Damn it!
    11-01-2018 01:21 AM
  6. Peppermint-Lemon's Avatar
    i also noticed screen bleed right side, top and top left of screen on Mate 20 Pro. Will call sky mobile tomorrow and request a replacement.

    Edit:

    Having read here, it seems that the backlight bleed isn't an issue per se

    https://m.gsmarena.com/huawei_mate_2...iew-1845p3.php
    CTalman likes this.
    11-01-2018 05:49 PM
  7. CTalman's Avatar
    i also noticed screen bleed right side, top and top left of screen on Mate 20 Pro. Will call sky mobile tomorrow and request a replacement.

    Edit:

    Having read here, it seems that the backlight bleed isn't an issue per se

    https://m.gsmarena.com/huawei_mate_2...iew-1845p3.php
    Thanks for that.

    I don't notice the screen bleed except in low light while using apps with a certain colour in the background, particularly Twitter on night mode. Other than then I haven't noticed it.

    So I'll probably hold back on asking for a replacement....
    11-02-2018 05:13 AM
  8. Peppermint-Lemon's Avatar
    So it's official. There is an issue with LG panels.

    Mine is the LG and I'll be asking to swap it out.
    11-02-2018 05:46 PM
  9. Tsepz_GP's Avatar
    So it's official. There is an issue with LG panels.

    Mine is the LG and I'll be asking to swap it out.
    How does one know if they have a LG or BOE panel?

    I am guessing mine is BOE as the display has no issues.
    11-03-2018 04:45 AM
  10. jeetu4444's Avatar
    How does one know if they have a LG or BOE panel?

    I am guessing mine is BOE as the display has no issues.
    I guess u have apps to see which company is display...is in your phone
    11-03-2018 06:36 AM
  11. Peppermint-Lemon's Avatar
    My mate 20 Pro is being returned to sky. 3 week lead time on replacement.
    11-03-2018 03:41 PM
  12. vwite's Avatar
    How does one know if they have a LG or BOE panel?

    I am guessing mine is BOE as the display has no issues.
    With the app "device infor HW" and unter general -> touchscreen somewhere in the line says "LG" or BOE"
    Tsepz_GP likes this.
    11-05-2018 11:13 AM
  13. Tsepz_GP's Avatar
    With the app "device infor HW" and unter general -> touchscreen somewhere in the line says "LG" or BOE"
    Thanks a lot, yep, it's a BOE
    11-05-2018 11:15 AM
  14. neil74's Avatar
    Mine is going back, the green screen actually looked pretty terrible last night. Curiously I checked for this at the weekend and it was not there at all so feedback that this is phenomenon that appears and worsens over time seems to hold true.

    Currys had no replacements to offer me so they are refunding it. Think I may just pick up a Note 9 and scratch that Note itch, it’s either that or the OP6T but there are a few too many compromises on that for me right now (no wireless charging, no always on display) The Note looks interesting and I have never had one so it should be fun!
    CTalman likes this.
    11-06-2018 04:31 AM
  15. CTalman's Avatar
    Mine is going back, the green screen actually looked pretty terrible last night. Curiously I checked for this at the weekend and it was not there at all so feedback that this is phenomenon that appears and worsens over time seems to hold true.

    Currys had no replacements to offer me so they are refunding it. Think I may just pick up a Note 9 and scratch that Note itch, it’s either that or the OP6T but there are a few too many compromises on that for me right now (no wireless charging, no always on display) The Note looks interesting and I have never had one so it should be fun!
    Fair enough. Shame it didn't work out for you. I think the phone has a lot to offer and now with the latest update the special video effects are there.

    Perhaps Huawei should've delayed the release until they were sure all was ready to go!?

    I think I'm going to return mine, I have the screen bleed, it's not bad and other than in low light in certain apps I don't see it, but it's there and that is enough to want to get a replacement.

    Just need to talk to O2 and hope they have some in stock!
    11-06-2018 05:04 AM
  16. neil74's Avatar
    My concern re the bleed is that it might get worse over time. Either way it's not right.
    CTalman likes this.
    11-06-2018 07:40 AM
  17. CTalman's Avatar
    O2 are happy to replace my handset but they don't have any stock at the moment. They're happy for me to wait, as am I, to check in a couple of days time to see if they have stock.

    The lady i spoke to rightfully pointed out the risk of getting a replacement with same issue. Maybe in the next few days Huawei may come out and say something official?
    I don't really want to try a different phone, I may try and exchange once but if still the same issue I may be tempted to look elsewhere! we shall see!
    11-06-2018 02:04 PM
  18. JZ VR's Avatar
    My concern re the bleed is that it might get worse over time. Either way it's not right.
    Units using Chinese BOE screens don't have this issue, just avoid LG ones.
    11-08-2018 01:38 AM
  19. JZ VR's Avatar
    O2 are happy to replace my handset but they don't have any stock at the moment. They're happy for me to wait, as am I, to check in a couple of days time to see if they have stock.

    The lady i spoke to rightfully pointed out the risk of getting a replacement with same issue. Maybe in the next few days Huawei may come out and say something official?
    I don't really want to try a different phone, I may try and exchange once but if still the same issue I may be tempted to look elsewhere! we shall see!
    Units using Chinese BOE screens don't have this issue, just avoid LG ones. People on Huawei's forum have the brand of the display showing with an app. BOE is the main supplier this time LG is the backup one.
    11-08-2018 01:40 AM
  20. neil74's Avatar
    I've read it's the other way around, 2:1 ratio in favour of LG screens.
    11-08-2018 02:32 AM
  21. Tsepz_GP's Avatar
    I've read it's the other way around, 2:1 ratio in favour of LG screens.
    This is what is worrying. It seems the LG ones are the more prominent.

    Such a shame as it's taking away from what is a brilliant device, but Huawei did this to themselves.
    Snappy Phoenix likes this.
    11-08-2018 03:41 PM
  22. neil74's Avatar
    I reluctantly returned mine and picked up a note 9 instead. Loved the hardware mostly, did not like the software but the hulk screen was a show-stopper.

    I think it will be a few months before you can buy one with confidence and issue currently is that it takes some time for the green to develop so a phone that looks fine out of the box might not actually be fine.
    11-09-2018 04:44 AM
  23. Tsepz_GP's Avatar
    I reluctantly returned mine and picked up a note 9 instead. Loved the hardware mostly, did not like the software but the hulk screen was a show-stopper.

    I think it will be a few months before you can buy one with confidence and issue currently is that it takes some time for the green to develop so a phone that looks fine out of the box might not actually be fine.
    All the best with the Note9, it's a fantastic bit of kit. I got to have a good go at Note9, iPhone X S Max and Mate 20 Pro, while I was doing a little review comparison if the fast charging AI etc...

    Gave my Note8 away, but will probably get the Note10, skipping the Note9 and keeping the Mate 20 Pro.
    neil74 and JZ VR like this.
    11-09-2018 06:59 AM
  24. Aljean Thein's Avatar
    This is what is worrying. It seems the LG ones are the more prominent.

    Such a shame as it's taking away from what is a brilliant device, but Huawei did this to themselves.
    I'm sure Huawei didn't expected this to happened. Pixel 3 LG displays seems fine. I got the LG screen too and so far no issues with the screen.
    11-10-2018 01:05 AM
  25. wezzyd's Avatar
    got my mate 20 pro Saturday just gone, lg screen and I'm a bit concerned the green is going to happen soon
    11-12-2018 02:26 PM
26 12

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