1. Username_erik89's Avatar
    Hello,
    I tested both mate 20 and mate 20 pro in a store.
    I notice in the advance section of video recording, you cannot track face with 4k but only with smaller video-sizes. But with the pro you can. Is this a hardware thing or is it just that the mate 20 in the store don't have the latest software update? Second question does it still track faces in 4k even I cannot see the face tracker?
    12-16-2018 09:30 AM
  2. DamianP's Avatar
    where is the face tracking feature in video mode? I don't even see that as an option video settings on the mate 20
    12-16-2018 09:39 AM
  3. Username_erik89's Avatar
    where is the face tracking feature in video mode? I don't even see that as an option video settings on the mate 20
    You need to go to pro mode and choose video. Then settings and it should be a setting called show face tracking or something. If I remember correctly. It is grayed out when 4k is chosen.
    12-16-2018 02:36 PM
  4. DamianP's Avatar
    I confirmed the same no face tracking with 4k video on my Mate 20 with .126 firmware.
    Username_erik89 likes this.
    12-16-2018 02:46 PM

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