1. Leonel Funes's Avatar
    Don't usually tread on this side of Mobile Nations, but I've been checking for updates for days/weeks now and my Mate 20 Pro but no luck with any updates. Tried using HiCare and VPNs to change regions but nothing yet. Is there any hope for us US users for getting the update (or follow the schedules of other regions to reuse a VPN for updates)?

    (Side note, I saw a Mate 30 Pro in the wild—amazing looking device!)
    01-18-2020 09:59 PM
  2. frederickdawg's Avatar
    Should be this month. My 20X got an update push via OTA a couple of days ago via settings and update menu. USA TMobile.Any Hope For Android 10/EMUI 10 for US Users? (Huawei Mate 20 Pro)-screenshot_20200122_023223_com.sec.android.app.sbrowser.jpg
    Leonel Funes likes this.
    01-22-2020 01:34 AM
  3. Aljean Thein's Avatar
    Change your region in Hicare to Singapore. Check the update again.

    Worked for me. Been using Android 10 since Nov 2019
    Leonel Funes likes this.
    02-01-2020 07:46 AM
  4. rimz808's Avatar
    Change your region in Hicare to Singapore. Check the update again.

    Worked for me. Been using Android 10 since Nov 2019
    I changed my region to Singapore like you mentioned, but where did you check for updates? In the HiCare app or in system? I could not find where in HIcare app I could check for update. The only update it checks for is the app itself.

    It is now in March and I have yet to receive any updates. I am still running on version 9.0.0.

    Will this phone never get updated?
    03-10-2020 07:28 PM
  5. Aljean Thein's Avatar
    I changed my region to Singapore like you mentioned, but where did you check for updates? In the HiCare app or in system? I could not find where in HIcare app I could check for update. The only update it checks for is the app itself.

    It is now in March and I have yet to receive any updates. I am still running on version 9.0.0.

    Will this phone never get updated?
    Before you could update your phone using Hicare, which is called Support now, but I don't see that option anymore

    Try using HiSuite in your pc/laptop and try the update there. I recently updated my phone twice in the last month with that program.
    03-14-2020 02:39 AM
  6. Aljean Thein's Avatar
    I changed my region to Singapore like you mentioned, but where did you check for updates? In the HiCare app or in system? I could not find where in HIcare app I could check for update. The only update it checks for is the app itself.

    It is now in March and I have yet to receive any updates. I am still running on version 9.0.0.

    Will this phone never get updated?
    Currently on 10.0.0.191 with January security patch.
    03-14-2020 02:40 AM
  7. Aljean Thein's Avatar
    Got the March update
    Attached Thumbnails Any Hope For Android 10/EMUI 10 for US Users? (Huawei Mate 20 Pro)-208873.jpg  
    04-01-2020 01:38 AM
  8. Aljean Thein's Avatar
    Got the April update
    05-07-2020 07:18 AM

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