1. Sazira93's Avatar
    Hey so my Huawei Mate 8 sometimes locks the screen by itself when i'm using it and sometimes it won't unlock after this happens. what can i do?

    thanks
    11-02-2017 04:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Any magnets near the phone? If so, it might be triggering the smartcover sensor.
    11-02-2017 11:32 AM
  3. B. Diddy's Avatar
    Got a PM from the OP, who was having difficulty responding within the thread: "there are no magnets near the phone but it seems to have stopped doing it for now...i have a magnet in my car that i stick the phone to when i'm driving and this never happens when i do that so i dont think it would be about magnets.... do you have any other ideas?
    thanks for your help"

    Hard to say, unless it happens again. If it does start happening again, see if Safe Mode gets rid of it: How to turn on safe mode on Huawei Mate 8. If it does, then something you installed is probably causing that instability -- you'd have to uninstall apps one by one to figure out which one.
    dpham00 likes this.
    11-02-2017 04:59 PM
  4. Aljean Thein's Avatar
    Has the issue reappeared again?
    11-16-2017 07:35 AM
  5. dpham00's Avatar
    Got a PM from the OP, who was having difficulty responding within the thread: "there are no magnets near the phone but it seems to have stopped doing it for now...i have a magnet in my car that i stick the phone to when i'm driving and this never happens when i do that so i dont think it would be about magnets.... do you have any other ideas?
    thanks for your help"

    Hard to say, unless it happens again. If it does start happening again, see if Safe Mode gets rid of it: How to turn on safe mode on Huawei Mate 8. If it does, then something you installed is probably causing that instability -- you'd have to uninstall apps one by one to figure out which one.
    Has the op pm you further with regards to this issue?
    11-16-2017 03:36 PM
  6. dpham00's Avatar
    Has the issue reappeared again?
    It is unlikely that the op will respond given that he or she is having problems posting here
    11-16-2017 03:36 PM
  7. Aljean Thein's Avatar
    That's true. I'll pm the op and find out
    11-16-2017 04:12 PM
  8. dpham00's Avatar
    Any response yet?
    11-21-2017 04:49 PM
  9. Aljean Thein's Avatar
    Ah forgot to pm the OP

    Gimme a min
    11-23-2017 03:21 AM
  10. Aljean Thein's Avatar
    No response
    12-01-2017 03:42 AM

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