01-19-2017 12:56 PM
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  1. B3nb123's Avatar
    B3nb123
    Anyone else find some apps just won#t run on the Mate? I'm in the UK, trying to use the Barclays banking app. But it crashes immediately on launch. It's a bit of a deal breaker (Not that I can return the mate) because banking is something I usually do on my phone daily. Also an agenda widget I had on my homescreen on my last phone. Just wouldn't run without crashing instantly either.
    I'm guessing there's nothing I can do about it but wait to see if it starts to work after a software update perhaps.

    Anyone else find this with certain apps?
    01-19-2017 07:23 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Have you tried using the mobile site with the browser?
    01-19-2017 09:02 AM
  3. edwin walke's Avatar
    edwin walke
    Originally Posted by B3nb123
    Anyone else find some apps just won#t run on the Mate? I'm in the UK, trying to use the Barclays banking app. But it crashes immediately on launch. It's a bit of a deal breaker (Not that I can return the mate) because banking is something I usually do on my phone daily. Also an agenda widget I had on my homescreen on my last phone. Just wouldn't run without crashing instantly either.
    I'm guessing there's nothing I can do about it but wait to see if it starts to work after a software update perhaps.

    Anyone else find this with certain apps?
    Have you tried going to security, Unknown sources enabled use of apps from non official sources???
    01-19-2017 09:19 AM
  4. B3nb123's Avatar
    B3nb123
    Thanks for the replies. I can use the browser - I thought it needed me to carry the Pin Sentry card reader too, but thankfully it will let me log in via a pin number and memorable word - not too inconvenient. Perhaps a little more convenient to handle all my banking via the app, but I guess I can still do everything via the browser.

    I've tried turning on Unofficial Sources but the banking app still crashes.
    Appreciate the ideas though, thanks
    01-19-2017 09:53 AM
  5. Gayle Lynn's Avatar
    Gayle Lynn
    And they are compatible with 7.0?
    01-19-2017 12:50 PM
  7. B3nb123's Avatar
    B3nb123
    I'm realising this is the problem. In Play Store for Barclays app there's a note saying they're working on a fix for the LG G5 on 7.0, so I'm guessing it's simply that apps need to be updated to work on that. An Android 7.0 problem rather than a glitch by Huawei
    Gayle Lynn likes this.
    01-19-2017 12:56 PM
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