1. Ev C's Avatar
    FYI, I tried to download PhotScan by Google and app is not Mate 9 compatible at this time. Please report otherwise if your experience is different.
    02-09-2017 10:00 AM
  2. jeepentj's Avatar
    It works for me. US version of the phone. It seems this issue is affecting a small group of people; seems to be quite random. I think a reset has helped some people address the issue.
    B. Diddy likes this.
    02-09-2017 10:21 AM
  3. B. Diddy's Avatar
    @Ev C, did you install via Google Play Store, or somewhere else? Does the Play Store tell you it's incompatible, or did you actually install it and it just didn't work?
    02-09-2017 10:23 AM
  4. edwin walke's Avatar
    Tried to download. Tells me it is not compatible with my North American version of Mate 9
    02-09-2017 10:59 AM
  5. samsungnian's Avatar
    I have US version purchased from Best buy, I am getting the not compatible for this app. So far this is the only app I am seeing such issue.
    02-09-2017 09:21 PM
  6. chillgreg's Avatar
    Compatible in Australia (local model). The geographic restrictions are BS Google!!!
    02-10-2017 12:51 AM
  7. DamianP's Avatar
    Same issue on mine. In the US, with a US Mate 9. Seems like the similar issue I had with the Marriott app. I think these all stem from using their own processor and not testing enough. I love the phone but it def has its quirks with compatibilty.Google PhotoScan app not compatible-screenshot_20170210-102019.jpg

    FYI, I tried to download PhotScan by Google and app is not Mate 9 compatible at this time. Please report otherwise if your experience is different.
    02-10-2017 09:23 AM
  8. Ev C's Avatar
    @Ev C, did you install via Google Play Store, or somewhere else? Does the Play Store tell you it's incompatible, or did you actually install it and it just didn't work?
    Play store.
    02-10-2017 05:49 PM
  9. NeilMex's Avatar
    That's weird,I bought mine off of Amazon.com (US model) and it works but I'm in Mexico.
    02-11-2017 01:48 PM
  10. NeilMex's Avatar
    Screen shot.
    Attached Thumbnails Google PhotoScan app not compatible-7228.jpg  
    02-11-2017 01:52 PM
  11. Ev C's Avatar
    Screen shot.
    Attached Thumbnails Google PhotoScan app not compatible-screenshot_20170213-090748.jpg  
    02-13-2017 08:08 AM
  12. totest beta's Avatar
    Sideloaded through APK mirror version 1.5 works. Although I cannot install directly from the Playstore. Works on a mate 9 European version
    Attached Thumbnails Google PhotoScan app not compatible-screenshot_20180228-121749.jpg  
    02-28-2018 05:20 AM
  13. bigmick777's Avatar
    Incompatible on the play store for my UK phone. Mha-l09
    03-01-2018 06:16 AM

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