1. mrsfaith's Avatar
    Good day.

    Screen is immediately (after seconds) getting off, I tried to stop/change settings but could not get way to.

    Please help.
    06-08-2017 07:45 AM
  2. B. Diddy's Avatar
    I assume you've already checked the Screen Timeout or Sleep setting in Settings>Display, right?

    Do you have a case with a flipcover? If so, does this only happen when the cover is folded back behind the phone?
    06-08-2017 05:25 PM
  3. mrsfaith's Avatar
    Hi, I could not fine time out in Settings>Display
    Please check attached screenshot.

    I assume you've already checked the Screen Timeout or Sleep setting in Settings>Display, right?

    Do you have a case with a flipcover? If so, does this only happen when the cover is folded back behind the phone?
    Attached Thumbnails Control screen on Mate 9 Pro-timeout.jpg  
    06-09-2017 11:02 AM
  4. Gayle Lynn's Avatar
    Settings => Display => Sleep
    06-09-2017 02:56 PM
  5. mrsfaith's Avatar
    Settings => Display => Sleep is inactive, Please check above screenshot.
    Thanks.

    Settings => Display => Sleep
    06-09-2017 06:46 PM
  6. B. Diddy's Avatar
    Are there any power-saving modes turned on?
    06-10-2017 12:34 AM
  7. mrsfaith's Avatar
    Hi.

    I switched power saving off, now sleep is active but there is no option to disable sleep.
    Please check attached screenshot.
    Thanks.

    Are there any power-saving modes turned on?
    Attached Thumbnails Control screen on Mate 9 Pro-sleep.jpg  
    06-10-2017 04:50 AM
  8. B. Diddy's Avatar
    That's normal. Unless you install a 3rd party app like Stay Alive!, you can't make the screen stay on indefinitely (at least not while it's unplugged).
    mrsfaith likes this.
    06-11-2017 05:17 PM

Similar Threads

  1. Honor 8 Pro Specs
    By Ry in forum Honor 8 Pro
    Replies: 24
    Last Post: 08-19-2017, 07:50 PM
  2. GSM Back in Stock on Amazon
    By DominionRoofs in forum BlackBerry KEYone
    Replies: 2
    Last Post: 06-15-2017, 10:20 AM
  3. Why cant i root my zte zmax pro
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 06-14-2017, 01:14 PM
  4. Replies: 0
    Last Post: 06-14-2017, 01:00 PM
  5. Sound not recorded on videos on my htc phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-14-2017, 12:32 PM
LINK TO POST COPIED TO CLIPBOARD