Whats the latest security update you have on your Mate 9?

[brutos08]

Mine is April 5th

 

[dpham00]

Is that the latest available for the mate 9?

 

[cert15z]

Mine is also April 5th

 

[cert15z]

Is that the latest available for the mate 9?

I believe so.

 

[DamianP]

same here. April. not good IMO for an unlocked phone given it's such a GOOD phone otherwise.

 

[dpham00]

That sucks. Hopefully it will get the August or at least for July patch soon.

 

[Ranny99]

May 5th here.

 

[cert15z]

May 5th here.

What build number are you on? Are you in the US?

 

[Ranny99]

In the UK, build number MHA-L29C636B181

 

[dpham00]

What build number is the USA one on?

 

[cert15z]

In the US the build is MHA-L29C567B190.

 

[dpham00]

In the US the build is MHA-L29C567B190.

Hmmm... That's weird that b181 is on may and b190 is on April. But it might be different depending on region, not just build number

 

[randall2580]

Mine too is April. I really like this phone but I will not buy another Huawei if they are not going to be more serious about the updates.

 

[dpham00]

Mine too is April. I really like this phone but I will not buy another Huawei if they are not going to be more serious about the updates.

You can try to contact Huawei customer service and explain that you want better updates or else you won't buy another Huawei phone. If enough people complain then they might listen.

http://consumer.huawei.com/en/contact-us/

 

[Ranny99]

Try downloading firmware finder from playstore, you can download latest release. Google instructions though as its not very clear.

 

[dpham00]

This can help those who want to use it

https://youtu.be/s5hHTZ4LGMM

 

[randall2580]

You can try to contact Huawei customer service and explain that you want better updates or else you won't buy another Huawei phone. If enough people complain then they might listen.

Contact Us | HUAWEI Global

Done. Hope it makes a difference.

 

[randall2580]

I received the following reply from Huawei, which makes me hopeful at least an update is coming:

"We widely appreciate your preference and hope you are doing well.

In regards of the information you provided us, we want to make of your knowledge that currently updates are rolling out in scheduled OTA updates. You may not receive the update first as it is being rolled out in waves at random, but you will receive an alert once the update is ready for your device. In regards to this, we believe it is better to wait for the OTA update for best possible update capability.

We appreciate your patience as we continue to work to make the Android update great!
-041817
We hope you find this information useful.
For Huawei our customers are the most valuable.
We thank you for contacting Huawei, and remain at your service."

 

[brutos08]

Mine too is April. I really like this phone but I will not buy another Huawei if they are not going to be more serious about the updates.

Am also of this mindset, and it's worst because I also have a Nexus 6p which I upgraded from and I get spoiled by security updates. Granted most of the exploits will never to used in a real world attack but my motto is "prevention is better than a cure" holds true here with my mobile devices just like it does with my physical health

 

[dpham00]

Am also of this mindset, and it's worst because I also have a Nexus 6p which I upgraded from and I get spoiled by security updates. Granted most of the exploits will never to used in a real world attack but my motto is "prevention is better than a cure" holds true here with my mobile devices just like it does with my physical health

If you want monthly security updates then Huawei isn't for you. You may be better off with a Pixel or perhaps blackberry.

The carrier Galaxy lineup also gets updated quicker than Huawei, though not as fast as Pixel.