1. slamdunk58's Avatar
    I own a huawei GEM 703LT. A couple of months back I performed a factory reset in hopes of solving a syncing problem I was having (onemediahub) . When the phone booted back up it never offered me the opportunity to sign into my google account. I had no access to the google play store until I managed to find a copy of the apk on line and at least I was able to reload my apps. The phone is working fine but I can't sync my google contacts becuase I still not signed into the account. If I go to settings /accounts there is no Google account listed there and when I try to add an account Google is not listed as an option. Has anyone experience this before after a factory reset? I contacted huawei and recieved an answer that was half in English and half in Chinese which wasn't much help. Does anyone know how I solve this problem? Is there some way of downloading the google account? I was kind of hoping the problem might be solved when the phone upgraded it self to 6.0 but I'm not sure this phone is ever going to get that upgrade. If anyone has any ideas please pass them on. Thanks
    01-12-2017 04:12 PM
  2. SpookDroid's Avatar
    Have you tried doing the factory reset again? Might have been a 'bad flash'?
    01-12-2017 04:17 PM
  3. slamdunk58's Avatar
    Thanks for your time. I'm trying to avoid anther factory reset. Putting everything back on there isn't a two second operation. Any other ideas before we have to the factory reset option?
    01-12-2017 04:44 PM
  4. SpookDroid's Avatar
    Well I'm not sure what the Mediapad had pre-installed or if it has access to Google Play 'natively' (Chinese devices sold in China don't because of the Google ban in China). But if you had to download the Play Store, the only thing I can think of is to do the same for Google Play Services, but that I'm not sure if it's available as a simple APK (and, of course, it comes with the inherent security risk of where you're getting the APK that will get access to your Google Account from).
    01-12-2017 04:55 PM
  5. slamdunk58's Avatar
    It would appear that I have google play services on my media pad. I just don't have a Google account to sign into. I downloaded the apk for Google play and signed into that but I still don't have '' Google " listed under accounts. Any more thoughts? Thanks for you time?
    01-16-2017 09:25 AM
  6. SpookDroid's Avatar
    Have you tried downloading GMail? Can you add your account there or does it automatically recognize yours?
    01-17-2017 10:54 AM
  7. slamdunk58's Avatar
    Gmail is no problem. In fact the only problem is with my contacts. Under settings/accounts in contacts "google" is not listed. If I try to add an account there is no option to add Google (so I can't sync my Google contacts) . This is quite strange because in calendar under settings /accounts "google" IS listed and I have no problem syncing my calendar. So, when I download the apk for Google play and signed into to it it gave me an account in calendar but not on contracts! Everything on the phone is working fine, I just can't sync my contacts because there's no Google account in there. Any thoughts?
    01-18-2017 10:24 AM
  8. SpookDroid's Avatar
    If you go to Settings, Accounts, there is no Google account there? Or just on the Contacts app?
    01-18-2017 12:45 PM
  9. slamdunk58's Avatar
    Under settings/accounts google is listed but that wasn't the case till i downloaded the play store apk and signed into it. Google is listed as an account in the calendar app but is not listed in the contact app. Consequently my calendar is syncing but not my contacts. Thanks for your time.
    01-19-2017 09:51 AM
  10. SpookDroid's Avatar
    OK, on the Accounts section, if you go to your Google account, you should see a bunch of things to sync. I'm assuming GMail and Calendar are there... do you see Contacts in there? On the Contacts app, is there an option to hide certain contacts, maybe?
    01-19-2017 10:56 AM
  11. slamdunk58's Avatar
    In settings/accounts and can go into google and see what's there is to sync. Gmail, calendar, etc are all there except "contacts". I have gone into my contacts app and see no place where I could have accidentally hidden the google account. Any ideas? Thanks again for you time.
    01-23-2017 10:13 AM
  12. SpookDroid's Avatar
    I'm stumped on this one! It's gotta be something with the Contacts app then, somehow not registering with your Google account... Have you tried any 3rd party apps for contacts? That might help register the account and see if it now shows up for your Contacts app.
    01-23-2017 12:13 PM
  13. slamdunk58's Avatar
    I downloaded a third party contact app and it even walked me through the google account set up. I entered my Gmail address and logged in. I really thought we were there! But, alas, it was not to be.... Still no Google account in the contacts settings. This is very strange!
    01-23-2017 02:57 PM
  14. SpookDroid's Avatar
    But the 3rd party app was able to get your Google Contacts? Just not showing in the stock app?
    01-23-2017 03:03 PM
  15. SpookDroid's Avatar
    OK, found this on a very old thread, it might help or at least see if it's there.

    If you go to the Application Manager (might have to select to show System Apps), do you see 'Google Contacts Sync' there? If not, go to the Disabled tab or option... is it there?
    01-23-2017 03:09 PM
  16. slamdunk58's Avatar
    No! It's just showing the contacts that I exported from my google contacts (via Bluetooth). There is no Google account on either the third party contacts app or the native huawei contacts app.
    01-23-2017 04:43 PM
  17. slamdunk58's Avatar
    Ok. I went to app manager and there is no app in there named "google contacts sync". And there is no options tab either. There is a place to resent app preferences?
    01-23-2017 04:47 PM
  18. SpookDroid's Avatar
    I was trying to find a Huawei phone to see if I could find it, but can't. Is there a MORE option in the Application Manager? Or a menu with 'All Apps' on it? THAT'S the app you're missing, but it should be a part of the Google Play Services. On the thread I found the app was there, just disabled... user just re-enabled it and voila!
    01-23-2017 04:59 PM
  19. SpookDroid's Avatar
    This from the thread, in case you can't find the Contacts Sync app at all.

    I just want to add something incase someone has the same problem I had. After installing GoogleContactsSyncAdapter.apk the contacts toggle still didn't show up under Google Account, but it did show up after disabling and re-enabling "Auto-sync data" in the menu for all accounts on the phone. Before that I saw the GoogleContactsSyncAdapter app didn't have permission to edit contacts, so had to enable that also under app management.
    https://talk.sonymobile.com/t5/Xperi.../816169/page/2
    01-23-2017 05:02 PM
  20. slamdunk58's Avatar
    You have done it! Yahoo! I went online and found a copy of the apk for Google contacts sync adapter. I loaded it and..... Voilia!..... All my google contacts back on my phone. Thanks so much. This has been driving me crazy and now I all sorted. Thanks again.
    SpookDroid likes this.
    01-25-2017 10:47 AM
  21. SpookDroid's Avatar
    Glad we could find a solution! Still odd that all of those just disappeared. I guess Google stuff wasn't included with the device originally.
    01-25-2017 11:01 AM
  22. slamdunk58's Avatar
    It's the only thing that makes sense. Why that would be I don't know but I did buy the phone out of Hong Kong so that might explain things. Still, if the phone had it on when I bought it you would have thought there was was some easy way to put it back in there. They did it before sending it to me. How did they do it? Anyway, all's well that ends well. Thanks again. My mobile world is back in its heaven! Lol.
    01-25-2017 12:41 PM

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