09-23-2019 05:03 AM
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  1. dpham00's Avatar
    I had the very same problem with my P9; I just followed your advice and I has worked!! Thanks
    I am glad that we were able to help out!
    11-06-2017 02:57 PM
  2. Aljean Thein's Avatar
    I had the very same problem with my P9; I just followed your advice and I has worked!! Thanks
    Great to hear that solution helped you out !
    11-06-2017 10:59 PM
  3. Dhananjay BHOLE's Avatar
    I have the same problem, did you find a solution.
    11-12-2017 01:01 PM
  4. Dhananjay BHOLE's Avatar
    Hi, my problem is with the camera of Huawei p10. The camera lenses are clean, shaking the phone won't work. The monocrome camera works perfectly but the color one is out of focus. Could you give me some advices? If I have to replace it, I bought it in Bangkok and I live in India. What's the easiest solution. Thanks
    11-12-2017 01:18 PM
  5. Aljean Thein's Avatar
    Hi, my problem is with the camera of Huawei p10. The camera lenses are clean, shaking the phone won't work. The monocrome camera works perfectly but the color one is out of focus. Could you give me some advices? If I have to replace it, I bought it in Bangkok and I live in India. What's the easiest solution. Thanks
    Have you tried dropping your phone from a table as other have suggested ?
    11-12-2017 05:45 PM
  6. dpham00's Avatar
    I have the same problem, did you find a solution.
    Did you try the suggestions in this thread?
    11-13-2017 01:13 PM
  7. Marty Larsson's Avatar
    I have sent my P10 away the be looked at as my camera was just producing terrible pictures, so I'll keep you updated, just waiting on it being sent back to me. Nexus 5x will do until then still love using it even now lol
    11-16-2017 06:18 AM
  8. Bhavana Hansji's Avatar
    Omg... Here I thought that the camera wasn't working coz I dropped it.. but the monochrome works... Just not the coloured... Did anyone find a solution. My phone is 3months old and not on warranty coz I switched country... I bought it from Poland and now i am in Fiji
    11-16-2017 04:43 PM
  9. dpham00's Avatar
    I have sent my P10 away the be looked at as my camera was just producing terrible pictures, so I'll keep you updated, just waiting on it being sent back to me. Nexus 5x will do until then still love using it even now lol
    Hopefully they will be able to identify the problem and fix it for you!
    11-16-2017 05:04 PM
  10. dpham00's Avatar
    Omg... Here I thought that the camera wasn't working coz I dropped it.. but the monochrome works... Just not the coloured... Did anyone find a solution. My phone is 3months old and not on warranty coz I switched country... I bought it from Poland and now i am in Fiji
    Well there are some suggestions in this thread. Have you tried them?
    11-16-2017 05:04 PM
  11. Aljean Thein's Avatar
    Omg... Here I thought that the camera wasn't working coz I dropped it.. but the monochrome works... Just not the coloured... Did anyone find a solution. My phone is 3months old and not on warranty coz I switched country... I bought it from Poland and now i am in Fiji
    Others said dropping it from the table to the ground helped
    11-16-2017 05:28 PM
  12. Aljean Thein's Avatar
    I have sent my P10 away the be looked at as my camera was just producing terrible pictures, so I'll keep you updated, just waiting on it being sent back to me. Nexus 5x will do until then still love using it even now lol
    Warranty? Hopefully itd working when you get it back
    11-16-2017 05:29 PM
  13. dpham00's Avatar
    Others said dropping it from the table to the ground helped
    I would be careful though. That could cause additional damage.
    11-16-2017 07:57 PM
  14. dpham00's Avatar
    Warranty? Hopefully itd working when you get it back
    Let's hope so. The responses from some who went thru warranty service with Huawei wasn't promising.
    11-16-2017 07:58 PM
  15. Aljean Thein's Avatar
    I would be careful though. That could cause additional damage.
    I would too. Gotta drop it properly. Which is pretty hard depending how the phone falls.
    11-16-2017 09:12 PM
  16. Aljean Thein's Avatar
    Huawei warranty process isn't the best by any means. One big area they need to improve on
    11-16-2017 09:13 PM
  17. Marty Larsson's Avatar
    So I got my Huawei P10 back from there repair center in the UK.

    They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

    Noted as "Screening" whatever that is and a "Software update" that's it.

    Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.
    11-18-2017 07:28 PM
  18. Aljean Thein's Avatar
    So I got my Huawei P10 back from there repair center in the UK.

    They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

    Noted as "Screening" whatever that is and a "Software update" that's it.

    Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.
    You can upload pictures when you reply a comment as shown below

    Theres a picture icon next to send
    Attached Thumbnails Huawei p10 Camera blurry-43685.jpg  
    11-19-2017 03:35 AM
  19. casjarleo's Avatar
    Others said dropping it from the table to the ground helped
    This worked for me. At the very first try. Thank you for your help.

    Just let the phone fall face down:

    Huawei p10 Camera blurry-whatsapp-image-2017-11-20-3.03.16-pm.jpeg
    dpham00 likes this.
    11-20-2017 02:26 PM
  20. Aljean Thein's Avatar
    This worked for me. At the very first try. Thank you for your help.

    Just let the phone fall face down:

    Click image for larger version. 

Name:	WhatsApp Image 2017-11-20 at 3.03.16 PM.jpeg 
Views:	9 
Size:	73.9 KB 
ID:	274150
    Oh great! Thanks for your drawings to help others out on how to do it.
    11-20-2017 03:33 PM
  21. dpham00's Avatar
    I would too. Gotta drop it properly. Which is pretty hard depending how the phone falls.
    Well the table drop should not be that hard of a fall
    11-21-2017 04:14 PM
  22. dpham00's Avatar
    Huawei warranty process isn't the best by any means. One big area they need to improve on
    Motorola was pretty bad too until they were sued and had to pay millions.
    11-21-2017 04:15 PM
  23. dpham00's Avatar
    So I got my Huawei P10 back from there repair center in the UK.

    They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

    Noted as "Screening" whatever that is and a "Software update" that's it.

    Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.
    Can you post some comparison pictures of the p10 and 5x?
    11-21-2017 04:23 PM
  24. dpham00's Avatar
    This worked for me. At the very first try. Thank you for your help.

    Just let the phone fall face down:

    Click image for larger version. 

Name:	WhatsApp Image 2017-11-20 at 3.03.16 PM.jpeg 
Views:	9 
Size:	73.9 KB 
ID:	274150
    That's a nice diagram! That clearly shows what to do
    11-21-2017 04:23 PM
  25. Aljean Thein's Avatar
    Well the table drop should not be that hard of a fall
    It shouldn't but it could. You can crack your phones screen from one foot drop.
    11-21-2017 05:05 PM
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