1. james_1980's Avatar
    Hello sirs,

    This morning, i got a play store notification that there was 21 updates to install. Device was previously all updated over the weekend.

    I have a P10 (unlocked, sim free) and am on EE (in the UK) and have tried over both 4G and different wifi.

    I have followed all the help steps at https://support.google.com/googleplay/answer/7512202 but still i cant download apps or updates.

    Any suggestions before i wipe my phone (or more likely, buy a new device and sell the P10)?

    Thank you in anticipation
    06-08-2018 09:38 AM
  2. james_1980's Avatar
    Sorry i should have added, that ive tried updates both all at once and then just one, but they all say "downloading...." and no further.
    06-08-2018 09:39 AM
  3. james_1980's Avatar
    I've fixed it! Issue was "lock screen cleanup" whereby certain apps were to close when screen locked.
    06-08-2018 11:21 AM
  4. Ed scott's Avatar
    Hello sirs,

    This morning, i got a play store notification that there was 21 updates to install. Device was previously all updated over the weekend.

    I have a P10 (unlocked, sim free) and am on EE (in the UK) and have tried over both 4G and different wifi.

    I have followed all the help steps at https://support.google.com/googleplay/answer/7512202 but still i cant download apps or updates.

    Any suggestions before i wipe my phone (or more likely, buy a new device and sell the P10)?

    Thank you in anticipation
    I turn phone off then straight back on and i[works, it's frustrating
    10-16-2018 06:57 AM

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