1. Shyuan's Avatar
    Hi there,

    As per title, I've seen more and more such issue on my Huawei P10 (EMUI/Android 8.0) lately, as per screenshot attached.

    It is only obvious on darker background. In the screenshot, the upper has the shadow from my Chrome browser, at the bottom there is the shadow of my keyboard open alongside my Chrome before I enter the current screen.

    Anyone experience the same? Or do you know why is this happening?
    04-23-2019 05:19 AM
  2. SpookDroid's Avatar
    Are you sure it's showing in the screenshots? I don't see any 'shadows', only black, a weirdly cropped screen, and more black. (assuming those are 3 images stitched together).

    If it doesn't show in the screenshots, then that's probably burn-in on your screen.
    Shyuan likes this.
    04-23-2019 08:38 AM
  3. Shyuan's Avatar
    Are you sure it's showing in the screenshots? I don't see any 'shadows', only black, a weirdly cropped screen, and more black. (assuming those are 3 images stitched together).

    If it doesn't show in the screenshots, then that's probably burn-in on your screen.
    Oh my... Now i look back at it, the screenshot (that was in a gallery view, hence, black on the top and bottom ) indeed doesn't have the so called shadow anymore. So i guess this means it is what you said, burn-in.. ?
    04-23-2019 09:21 AM
  4. SpookDroid's Avatar
    If when viewing the same image on the phone and on a computer you still see the 'shadow' on the phone only, then it's burn-in. Another 'tell' is that if you rotate the phone, images/apps rotate but the 'shadow' doesn't.
    Shyuan likes this.
    04-23-2019 09:32 AM
  5. Shyuan's Avatar
    If when viewing the same image on the phone and on a computer you still see the 'shadow' on the phone only, then it's burn-in. Another 'tell' is that if you rotate the phone, images/apps rotate but the 'shadow' doesn't.
    Thanks for enlightened me about burn-in. I've googled more about it and I'm almost certain that it's a burn-in now, considering the age of my P10 as well as the symptoms.

    04-23-2019 04:04 PM
  6. SpookDroid's Avatar
    You can try those burn-in apps that basically cycle through colors and brightness in hopes of diminishing the burn-in. Might help, might not. Worth a shot.
    Shyuan likes this.
    04-23-2019 04:14 PM
  7. Shyuan's Avatar
    You can try those burn-in apps that basically cycle through colors and brightness in hopes of diminishing the burn-in. Might help, might not. Worth a shot.
    Downloaded sFilter, so far so good! Haven't seen any burn-in these two days.
    04-27-2019 05:43 PM

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