04-24-2018 11:00 AM
tools
  1. orangecroc's Avatar
    orangecroc
    Trusted Member
    Tried completing my pre order claim this morning and the page wouldn't accept my post code and was responding really slowly.

    The page is now down for maintenance, so hopefully it will work better when it's back up.
    04-20-2018 03:48 AM
  2. anon(9682303)'s Avatar
    anon(9682303)
    keep refreshing and it finally works. It somehow remembers where you were in the process and just continues on from there. I had to refresh pretty much after every step but I now have a confirmation email/sms so the claim is in place
    04-20-2018 04:37 AM
  3. orangecroc's Avatar
    orangecroc
    Trusted Member
    Originally Posted by mimimichow
    keep refreshing and it finally works. It somehow remembers where you were in the process and just continues on from there. I had to refresh pretty much after every step but I now have a confirmation email/sms so the claim is in place
    Yeah just noticed that. It refreshed itself and fixed the postcode problem.
    04-20-2018 04:46 AM
  4. Internaut's Avatar
    Internaut
    Went down whenever I went near it, in the morning, but I managed to submit my claim over lunch. Doubtless it will be caveated to death, so good luck everyone .
    04-20-2018 07:06 AM
  5. orangecroc's Avatar
    orangecroc
    Trusted Member
    I made sure I uploaded additional documents from my purchase. Hopefully there won't be too many issues as my delivery not showed the order date before the release date.
    04-20-2018 08:11 AM
  7. orangecroc's Avatar
    orangecroc
    Trusted Member
    Claim confirmed. Quite a simple process when the page worked.
    04-23-2018 03:44 AM
  8. Internaut's Avatar
    Internaut
    Got my confirmation through today.
    04-24-2018 11:00 AM
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