07-18-2018 05:26 PM
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  1. Lucy Davies's Avatar
    It's been a week since I factory reset this phone there has been no restarts at all. Still adding a few apps back everyday & nearly complete with all my apps only a few left to download. Maybe I did have a buggy set up from my old phone.
    Scienceguy Labs likes this.
    06-30-2018 07:26 AM
  2. Scienceguy Labs's Avatar
    It's been a week since I factory reset this phone there has been no restarts at all. Still adding a few apps back everyday & nearly complete with all my apps only a few left to download. Maybe I did have a buggy set up from my old phone.
    That's great news. I'm glad you got it working the way you want.
    06-30-2018 10:38 AM
  3. Lucy Davies's Avatar
    That's great news. I'm glad you got it working the way you want.
    Yeah the phones been brilliant since factory resetting it. No problems what so ever just hope it stays like this. Next thing to do soon is get all my music across from my old phone's SD card.
    06-30-2018 11:17 AM
  4. Agnelija's Avatar
    Hello. Recently I've received a new Huawei P 20 Pro and since my previous bad experience with my old phone, I've developed a phobia- I am afraid of my breaking my new phone! So, just to be safe, I thought I will drop my question in here, maybe someone will be able to help me out.

    Question in regards to wifi- How's your Hp20P is catching the signal? Lets say your home wifi- is the connection good? How long does it take to actualy see wifi symbol after you press wifi on your screen? Because at the 1st and 2nd day after I've received a phone it worked like a bee, but now, it seems to me, that it's becoming a little bit slower ( I mean, to connect to wifi). I takes maybe 1 sec more than usual. Maybe it's how it should be? Because since the wifi is coming from the other source than the phone itself, maybe that why sometimes you can catch signal within 1 secs and sometimes it takes 3secs. In other words- wifi waves are not related with phone settings...are they? Because my older Huawei, being very old phone, managed to connect to wifi, but it took like 15-20 secs everytime and it was painfuly slow.

    I just want to live at peace, knowing that it's just happening in my mind ( I mean that wifi takes 1sec or even 0.5 mili sec to load up) But just to be sure, is it happening for you as well, when sometimes it connect straight to wifi, but sometimes it takes a little bit more time?

    Thank you!
    07-04-2018 09:20 AM
  5. Lucy Davies's Avatar
    WiFi signal on my Huawei p20 Pro is fine & it's a good strong connection. When I come home & turn WiFi on it only takes about a second after I've turned WiFi on. It's very fast at connection, faster than my other phone.
    07-04-2018 09:36 AM
  6. Lucy Davies's Avatar
    Would love to no what this is all about. Should I press optimize? Also what is clean up & drop zone?
    Attached Thumbnails Questions about the Huawei P20 pro-13892.jpg  
    07-13-2018 06:46 PM
  7. andrew_ackley's Avatar
    I dunno try it and let us know.
    freddyttt likes this.
    07-13-2018 08:15 PM
  8. Truman82's Avatar
    You can press those options to see more explaining.
    Do notice that if you press that "clean all/optimize" it will erase "unused" video files from your phone. For example it erased few important family videos from my gallery which I hadn't watched for some time.
    07-14-2018 03:31 PM
  9. Lucy Davies's Avatar
    You can press those options to see more explaining.
    Do notice that if you press that "clean all/optimize" it will erase "unused" video files from your phone. For example it erased few important family videos from my gallery which I hadn't watched for some time.
    Thanks for letting me no. Think I won't press anything there. Virus scanner is good though.

    Also when I close my apps down I get a message pop up saying your phone is now in optimal condition. Though android was supposed to have apps running in the background?
    07-14-2018 06:09 PM
  10. Lucy Davies's Avatar
    Before I factory reset this phone I had 2 videos that were stored in the gallery & I liked them but now since factory resetting the phone there not there. Is there a way to get the videos back? Pretty sure they were pre installed videos.
    07-18-2018 05:26 PM
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