1. Lucy Davies's Avatar
    The last few weeks I've noticed that my phone will be next to me on the sofa or on a table & all of a sudden my screen lights up for no reason I can tell. No notifications have come through so why is the screen lighting up? Is an app waking my screen up?
    11-27-2018 07:24 PM
  2. Mike_Luchia's Avatar
    The last few weeks I've noticed that my phone will be next to me on the sofa or on a table & all of a sudden my screen lights up for no reason I can tell. No notifications have come through so why is the screen lighting up? Is an app waking my screen up?
    Do you have face unlock turned on. I know mine will do that when it is laying down if my face happens to go by the screen and it detects movement, trying to scan my face.
    11-28-2018 11:35 AM
  3. Lucy Davies's Avatar
    Do you have face unlock turned on. I know mine will do that when it is laying down if my face happens to go by the screen and it detects movement, trying to scan my face.
    Nope I don't have face unlock turned on. I use the finger print sensor or a pin code to unlock my phone.
    11-28-2018 12:25 PM
  4. Newuser1988's Avatar
    Try going to...

    Settings > smart assistance > motion control > pick up. Then untick the option which says "wake up device"

    Hope this helps
    12-03-2018 06:39 PM
  5. Lucy Davies's Avatar
    Try going to...

    Settings > smart assistance > motion control > pick up. Then untick the option which says "wake up device"

    Hope this helps
    It's already unticked.
    Attached Thumbnails Screen lights up automatically-screenshot_20181204-010953.jpg  
    12-04-2018 02:09 PM
  6. damo's Avatar
    sounds like an app trying to wake up the screen
    12-18-2018 04:30 PM
  7. Lucy Davies's Avatar
    sounds like an app trying to wake up the screen
    Was thinking this but I have no idea what app it could be. Not seen my phone screen light up by itself the last few days so it's not doing it regularly.
    12-18-2018 06:41 PM
  8. spantch101's Avatar
    Was thinking this but I have no idea what app it could be. Not seen my phone screen light up by itself the last few days so it's not doing it regularly.
    Nothing to worry about . Chinese spies. Just taking a look around. Lol
    12-19-2018 04:17 PM
  9. Lucy Davies's Avatar
    Nothing to worry about . Chinese spies. Just taking a look around. Lol
    Lol I hope not but if they are there is nothing to see here.
    12-19-2018 04:48 PM
  10. afflietta's Avatar
    Hi Lucy,

    Just wondering if you ever found a solution to this? I am now in the same boat as you and feel like I have turned every possible setting on, or off, and no luck!
    02-11-2019 12:19 PM
  11. Lucy Davies's Avatar
    Hi Lucy,

    Just wondering if you ever found a solution to this? I am now in the same boat as you and feel like I have turned every possible setting on, or off, and no luck!
    Nope haven't found a solution but I don't think it's done it since updating to android 9.0 Pie. Maybe it fixed itself.
    02-11-2019 12:22 PM

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