[Lucy Davies]

When I do that my photos go from 3000 to 200 but all these ones that are showing look like ones from WhatsApp, Snapchat etc.

[B. Diddy]

It might only be intended for the camera roll. Images from apps like WhatsApp and Snapchat are saved to a separate directory. Can you clarify -- where are these WhatsApp and Snapchat images showing? Do you mean that they're still syncing?

[Lucy Davies]

When I click on gallery then albums my WhatsApp & Snapchat etc pictures are in the all photos section. But I do have a different section for WhatsApp pictures & Snapchat.

[B. Diddy]

I think what happened is that your 2800 photos are still in Huawei Cloud, but since they're not saved locally on the phone and since you turned off sync, they're no longer showing up in your Gallery app. If they're backed up to your Google Photos in the cloud, they should show up in the Google Photos app.

[Lucy Davies]

Yeah they are there in Google photos ok.

[B. Diddy]

Ok, so you should stop getting that warning message that Huawei Cloud is running out of space.

[Lucy Davies]

Still got the warning today & it's now at 4:25GB. What is it backing up now coz gallery is off.

[Scienceguy Labs]

You can download the Google Files app and use that to delete anything unwanted that is taking up space. Worth a shot.

[Scienceguy Labs]

Also, on Huawei phones, there is a system app called Optimizer that will clean up the phone too.

[Lucy Davies]

The memory on the phone is fine got loads of space still I'm on about Huawei's gallary where all my pictures are saved to, that cloud service is getting full somehow.

[Lucy Davies]

Should I turn off cloud backup?

[mustang7757]

Should I turn off cloud backup?

Cloud backup is also storing notes,contacts,home screen layout and probably app data not just pictures . But since you turned photo gallery off to sync should be option to clear out Huawei cloud .

[Lucy Davies]

Cloud backup is also storing notes,contacts,home screen layout and probably app data not just pictures . But since you turned photo gallery off to sync should be option to clear out Huawei cloud .

How do I clear Huawei cloud?

[mustang7757]

How do I clear Huawei cloud?

Should be able to go phone settings then accounts look for Huawei back up and delete their , that's how it is on my Samsung phones.

[Lucy Davies]

When I do that it takes me to the picture I posted above. Wonder if I disable cloud if that will save my storage on it?

[mustang7757]

When I do that it takes me to the picture I posted above. Wonder if I disable cloud if that will save my storage on it?

Yeah tap some of those icon see if they give options , or if it has the 3 dots upper right corner for more options.

[B. Diddy]

It's almost certainly the Huawei Cloud app that's giving you that warning. (You can tell the next time you see that notification by swiping down the notification panel, long-pressing the notification, then tapping App Info.) Your options are to try turning off all notifications for the Huawei Cloud app, uninstalling or disabling the Huawei Cloud app (if possible), or deleting some of the files in your Huawei Cloud (since the photos are already backed up to your Google Photos).

[Lucy Davies]

This is what I get if I long press on the notification.

[Lucy Davies]

Seems to take me to my files app where I have phone storage & cloud storage.

[B. Diddy]

I'm guessing the Huawei Files app integrates with Huawei Cloud as well. If you tap the words "Allow notifications" in that screen (as opposed to tapping the toggle switch), do you get more detailed options?

[Lucy Davies]

I'm guessing the Huawei Files app integrates with Huawei Cloud as well. If you tap the words "Allow notifications" in that screen (as opposed to tapping the toggle switch), do you get more detailed options?

Nope don't get more detailed options. Can only toggle things on or off.

[B. Diddy]

Assuming that you don't rely on it for anything, maybe consider deleting everything from Huawei Cloud so that it doesn't keep triggering the notification.