02-02-2020 01:17 PM
29 12
tools
  1. Android Central Question's Avatar
    Hi folks,

    In the past I have been able to select the preferred network such as 3G/4G through menu settings, since Android updated to 9 it appears this option is no longer available - is there anyway around this perhaps through another menu, or as a last resort installing another OS.

    Since purchasing Huawei P20 some 18 months ago things have gone from bad to worse in terms of functionality.

    Thanks
    01-28-2020 01:43 PM
  2. mustang7757's Avatar
    Have you tried safe mode if still issue?

    I'll leave a link to register so you can communicate here, as a guest account u cant .
    https://forums.androidcentral.com/sh...d.php?t=409154
    01-28-2020 02:09 PM
  3. Saots's Avatar
    Haven't tried safe mode as it looks to be an OS update, contacted my Carrier who got tech involved confirming the change. This only happened after Android update recently, prior to this the menu would offer a selection 2G/3G/4G or Auto, this is not longer available at least on my version.

    The reason for needing this is due to fringe cell coverage, the phone keeps switching between 3/4G and WiFi calling instead of locking onto one, preferably WiFi.
    01-28-2020 02:28 PM
  4. mustang7757's Avatar
    Hi, welcome!
    Which carrier you have ?
    01-28-2020 02:36 PM
  5. Saots's Avatar
    Thanks for the welcome, based in UK carrier is EE.

    Tried safe mode but menu still the same.

    With this update a new icon appeared in addition to 'WiFi calling' it also has a small icon VIOP, buty again these cycle on and off every 30 seconds or so.
    01-28-2020 02:41 PM
  6. mustang7757's Avatar
    01-28-2020 02:59 PM
  7. mustang7757's Avatar
    01-28-2020 03:10 PM
  8. Saots's Avatar
    Thanks, the first link no longer works on Android 9, second link similar - there is no difference to menu screen but this could be due to US market/carriers.

    I would guess changes will be made their end too in light of upgrade.

    Outlook has stopped (it never really started) syncing despite countless bug fixes, 15 years ago I had a Blackberry with UMA it was absolutely faultless

    Appreciate the help
    01-28-2020 03:37 PM
  9. mustang7757's Avatar
    Yes carrier can remove features, both work on Android 10 my Note 10+

    The 2nd one you have to go in and change perfered networkAndroid 9 update cannot change preferred network mode-screenshot_20200128-154019.jpeg
    01-28-2020 03:41 PM
  10. mustang7757's Avatar
    01-28-2020 03:41 PM
  11. Saots's Avatar
    Yup, did this but there is no option to change anything.

    With this link https://play.google.com/store/apps/d...va.networkmode

    when you try to 'force change' nothing happens
    01-28-2020 03:49 PM
  12. mustang7757's Avatar
    Possible your carrier disabled this
    01-28-2020 03:51 PM
  13. Saots's Avatar
    Very likely, when called them today 1st line support were unaware, but 3rd line knew it was no longer an option straight away.

    I can use call divert for incoming calls but obviously outgoing is a no go, fortunately only a few months from end of contract - may be go with a basic retro phone limited to 2G only.
    01-28-2020 04:00 PM
  14. Saots's Avatar
    PS, I replied to an earlier post but awaiting moderator approval
    01-28-2020 04:01 PM
  15. mustang7757's Avatar
    Very likely, when called them today 1st line support were unaware, but 3rd line knew it was no longer an option straight away.

    I can use call divert for incoming calls but obviously outgoing is a no go, fortunately only a few months from end of contract - may be go with a basic retro phone limited to 2G only.
    Check out TMO, Google Fi good plans or even Metro pcs ..
    01-28-2020 04:01 PM
  16. Saots's Avatar
    I'm in England Android 9 update cannot change preferred network mode-076d08f5cafb1e174e5e77a53317bbb2.jpg
    mustang7757 likes this.
    01-28-2020 04:04 PM
  17. mustang7757's Avatar
    I'm in England Click image for larger version. 

Name:	076d08f5cafb1e174e5e77a53317bbb2.jpg 
Views:	12 
Size:	20.3 KB 
ID:	315949
    Lol my bad , I cant help with suggestions there
    01-28-2020 04:21 PM
  18. belodion's Avatar
    PS, I replied to an earlier post but awaiting moderator approval
    Approved.
    mustang7757 likes this.
    01-28-2020 04:37 PM
  19. Galactic Zoo's Avatar
    It's available on my S10 on EE
    mustang7757 likes this.
    01-28-2020 04:37 PM
  20. Saots's Avatar
    Perhaps the only way around this is to use a 2G/3G only device, this works for me as I only need to make/receive calls (old fashioned I know)

    Nokia 3310 ?
    01-28-2020 04:42 PM
  21. Javier P's Avatar
    Very likely, when called them today 1st line support were unaware, but 3rd line knew it was no longer an option straight away.

    I can use call divert for incoming calls but obviously outgoing is a no go, fortunately only a few months from end of contract - may be go with a basic retro phone limited to 2G only.
    You could try using the search option in the settings, typing "preferred", just in case this option is kind of hidden in a different place. Long shot but worth trying.
    01-28-2020 04:50 PM
  22. Saots's Avatar
    The best option possibly is to get a cheap 2G phone and swap out SIM cards.
    01-28-2020 05:23 PM
  23. Saots's Avatar
    Full credit to EE (my UK carrier) today who called back.

    Apparently this carrier blocking is not across all Android phones, it would be costly but I could swap to another Android device and hope it doesn't get knobbled in the future.

    Lots of third party apps which in essence are just shortcuts to the preferred network settings where available.

    Cheers for all the responses.
    mustang7757 likes this.
    01-29-2020 03:37 PM
  24. mustang7757's Avatar
    Full credit to EE (my UK carrier) today who called back.

    Apparently this carrier blocking is not across all Android phones, it would be costly but I could swap to another Android device and hope it doesn't get knobbled in the future.

    Lots of third party apps which in essence are just shortcuts to the preferred network settings where available.

    Cheers for all the responses.
    If you have friends or realtive and they have a Android try your sim see if you get those feature
    Saots likes this.
    01-29-2020 03:48 PM
  25. Saots's Avatar
    If you have friends or realtive and they have a Android try your sim see if you get those feature
    Yup, that's a great idea, will give that a go.

    The tech person who called back als has a huawei phone (not sure which model) with v10 of Android, she confirmed those settings are available - wondering if it's just on v9, tried to upgrade but states that I have latest version.
    mustang7757 likes this.
    01-29-2020 03:53 PM
29 12

Similar Threads

  1. [Closed] Win an Android figurine in this giveaway!
    By Michelle Haag in forum Android Central Contests
    Replies: 35
    Last Post: 02-06-2020, 02:12 PM
  2. Cannot make phone call without screen going dark
    By zllo9 in forum General Help and How To
    Replies: 19
    Last Post: 01-31-2020, 11:45 PM
  3. Cannot make phone call without screen going dark
    By zllo9 in forum Android Apps
    Replies: 1
    Last Post: 01-28-2020, 01:15 PM
  4. Replies: 1
    Last Post: 01-28-2020, 12:45 PM
  5. Replies: 0
    Last Post: 01-28-2020, 12:40 PM
LINK TO POST COPIED TO CLIPBOARD