1. Gummomarx's Avatar
    If I delete an email via the notification bar, I immediately get my new email sound again and so I have to check to ensure that there is no new actual email. Any idea how to stop the email deletion sound?

    My email app providers (Nine) say that it's not by their design. The issue didn't exist on my previous phone, OnePlus 5T.
    09-20-2021 11:36 AM
  2. Laura Knotek's Avatar
    What email app are you using on your current device? What email app did you use on your previous device?
    Gummomarx likes this.
    09-20-2021 12:40 PM
  3. Gummomarx's Avatar
    09-20-2021 12:52 PM
  4. Gummomarx's Avatar
    09-26-2021 12:09 PM
  5. B. Diddy's Avatar
    Go to Settings>Apps, select the email app, then Notifications. What categories do you see? Maybe try changing the Miscellaneous notifications to Silent.
    Gummomarx likes this.
    09-26-2021 12:33 PM
  6. Gummomarx's Avatar
    09-26-2021 06:49 PM
  7. B. Diddy's Avatar
    Try tapping each of those Email listings to see more details.
    Gummomarx likes this.
    09-26-2021 07:26 PM
  8. Gummomarx's Avatar
    Each of them shows this:

    How can I stop Email deletion sound?-whatsapp-image-2021-09-27-1.33.32-pm.jpg
    09-27-2021 08:36 AM
  9. B. Diddy's Avatar
    It's weird that it doesn't give you more details about what each entry is for. Try changing the Notification Sound for each of those (including the Alert entries) to None or Silent and see if you can figure out if one of them is for the sending tone. Change them one by one and test after each change to better pinpoint it.
    Gummomarx likes this.
    09-27-2021 12:41 PM
  10. Gummomarx's Avatar
    Great idea; in fact, I'll give each their own distinct sound and report back.
    B. Diddy likes this.
    09-27-2021 01:14 PM
  11. Gummomarx's Avatar
    Found it after an epic series of tests - the culprit was:

    Settings>Apps>Apps>Nine>Notifications>Alert - No sound

    How can I stop Email deletion sound?-ding.jpg
    B. Diddy likes this.
    09-28-2021 05:32 AM
  12. B. Diddy's Avatar
    Great, glad to hear it! It's weird that Nine Mail lists so many notification categories with such generic names -- I wonder if that's a coding issue, since I've never seen that with Gmail or other email apps.
    Gummomarx likes this.
    09-28-2021 12:26 PM
  13. Gummomarx's Avatar
    Indeed - the Nine people either aren't aware or don't consider it high priority. I must get back to them.

    Thanks very much for your kind attention to my minor gripe.
    B. Diddy likes this.
    09-28-2021 12:36 PM

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