1. Android Central Question's Avatar
    Have a Huawei p30 pro and a galaxy watch. Installed galaxy wearable and Samsung health, and everything seems ok with the watch connected. But when i try to install new watch faces, a page pops up to sign in to my Samsung account. The problem is that this page is completely blank everytime i try to do it, so can't sign in. What's happening
    04-18-2019 02:29 PM
  2. Koogly's Avatar
    Have a Huawei p30 pro and a galaxy watch. Installed galaxy wearable and Samsung health, and everything seems ok with the watch connected. But when i try to install new watch faces, a page pops up to sign in to my Samsung account. The problem is that this page is completely blank everytime i try to do it, so can't sign in. What's happening
    Having the exact same issue, But it does login to Samsung Health though..
    PS I Am using a OP6T
    04-18-2019 10:21 PM
  3. raduoco's Avatar
    Have a Huawei p30 pro and a galaxy watch. Installed galaxy wearable and Samsung health, and everything seems ok with the watch connected. But when i try to install new watch faces, a page pops up to sign in to my Samsung account. The problem is that this page is completely blank everytime i try to do it, so can't sign in. What's happening
    The same problem here since yesterday. I have an LG G6.
    Bey p30pro likes this.
    04-19-2019 03:54 AM
  4. Melih ozerdem's Avatar
    Have a Huawei p30 pro and a galaxy watch. Installed galaxy wearable and Samsung health, and everything seems ok with the watch connected. But when i try to install new watch faces, a page pops up to sign in to my Samsung account. The problem is that this page is completely blank everytime i try to do it, so can't sign in. What's happening
    Me too P20 Lite
    04-19-2019 05:59 AM
  5. darkehawke's Avatar
    Same issue. Appears to be a problem with the app.

    You can get around it by using the watch to install the faces got now.
    04-20-2019 04:03 AM
  6. Kayleigh007's Avatar
    Any response on how to rectify the problem?
    04-21-2019 12:43 AM
  7. Bey p30pro's Avatar
    Did anyone find a workaround to this issue? I am on p30 pro and nothing can be downloaded from the samsung store on my galaxy watch 😥. Hope this is fixed soon.
    04-21-2019 02:44 AM
  8. darkehawke's Avatar
    Did anyone find a workaround to this issue? I am on p30 pro and nothing can be downloaded from the samsung store on my galaxy watch . Hope this is fixed soon.
    Just download the apps using the watch.
    I still can't sign in through my phone but managed to get a couple of faces using the watch to browse and download
    Bey p30pro likes this.
    04-21-2019 05:19 AM
  9. Koogly's Avatar
    To anyone still searching for answers, it was a Samsung App Issue, it seems to have been fixed now.
    Do check
    04-23-2019 12:33 AM
  10. darkehawke's Avatar
    To anyone still searching for answers, it was a Samsung App Issue, it seems to have been fixed now.
    Do check
    Tried it. Could enter details.
    But then got a prompt to change password which I did successfully.
    Then had to resign in. The first attempt just took me back to the sign in screen. Then all the attempts after that bought up the invalid id/password message.
    Exited the app and went back in and I'm signed in!

    So it works sort of for me.
    04-23-2019 06:53 AM
  11. Bey p30pro's Avatar
    Which phone are u using? Still not working on Huawei phones.
    04-29-2019 06:27 PM
  12. darkehawke's Avatar
    Which phone are u using? Still not working on Huawei phones.
    It's working fine on my p30 pro atm
    05-02-2019 05:50 AM

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