Huawei as a company

Rukbat

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Feb 12, 2012
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Nice for the employees, but how is customer support and tech support? That's where we see them. (Google happens to be better than fantastic in both those areas. [And, no, I never worked for them.])
 

ptkelly

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Sep 28, 2013
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Nice for the employees, but how is customer support and tech support? That's where we see them. (Google happens to be better than fantastic in both those areas. [And, no, I never worked for them.])

Since I got my Nexus 5 I've only called Google once for help. The young man in the Philippines did a good job. If I ever need help from Huawei I'll let you know how it goes.
 

doohsun

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Aug 21, 2013
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To be fair that applies to most company when it comes to customer service most of them sucks. Luckily for me i haven't had any issues with most of my phones that i bought a while back ago. I had a burnt pixel on my P30 pro within a few days luckily i was able to exchange right away with the Carrier. Other than that i haven't had to deal with Huawei directly.