1. RogerNotRodger's Avatar
    Using HiSuite, I am trying to back up my Huawei P9 lite 2017. I have 'allowed' HiSuite to use HDB.
    verything backs up until it gets to Apps/Data. It then hangs on 6 of 31 and the transfer speed freezes.
    There is a notification dot on the 'settings' icon but I cannot find what this is referring to.
    Any ideas, please?

    APP BACK UP & RESTORE (as suggested by reply) IS A BROKEN APP.
    Any other help out there, please?
    07-09-2019 06:47 AM
  2. Rukbat's Avatar
    One of the files in one of your apps, or one of your data files is bad in a particular way - but you'll have to fine it.

    Or you can use App Backup & Restore to back up your apps (if it's a bad app file, it will hang showing the app it's backing up). Then uninstall that app and let HiSuite do the backup.

    If it's not an app, look at all your pictures, watch all your videos all the way through, listen to all your music all the way through, until you find the file that doesn't work right. Delete it and run HiSuite again.
    07-09-2019 01:01 PM
  3. RogerNotRodger's Avatar
    APP BACK UP & RESTORE (as suggested by reply) IS A BROKEN APP.
    Any other help out there, please?
    07-11-2019 07:44 AM

Similar Threads

  1. How do i get back my top-screen status bar?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-11-2019, 05:56 PM
  2. How do I add time to this LG Rebel 4?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-09-2019, 01:03 PM
  3. Replies: 1
    Last Post: 07-09-2019, 05:12 AM
  4. why is my battery turned a blue color when I take off the back
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-09-2019, 05:05 AM
  5. Why is model number on back under battery
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-08-2019, 07:58 PM
LINK TO POST COPIED TO CLIPBOARD