1. zman_11's Avatar
    I had my phone on and charging without the sim in it, but on WiFi so it would stay updated. Decided to switch back to it with my AT&T sim card. Turned it off, put the sim card in and then it wouldn't boot up. I took the sim card back out, same issue. Plugged it back in and no charge light is coming one. Tried powering it on while holding volume up key, then same while holding volume down key. Still nothing. Called support, they didn't try to help me fix it, just said they would send me a return label and to just send it in. Being a phone enthusiast who uses Android, Windows and Blackberry phones, I find it ridiculous that I can't do something to try and rectify the situation. Any suggestions?

    Thanks, Johnny
    07-18-2015 05:52 PM
  2. belodion's Avatar
    Have you tried holding Power and Volume Up+Down for a minute or two? Up and Down together in other words, rather than Up or Down only.

    Posted via the Android Central App
    07-19-2015 04:12 AM
  3. zman_11's Avatar
    Yes, I tried that also, still nothing. Will be sending it in Monday.
    07-19-2015 12:55 PM
  4. ocedric's Avatar
    Hey, did you find a way to solve this ?

    My p8lite doesn't boot anymore since it tried to OTA update...
    08-06-2015 02:50 AM
  5. Android and Some's Avatar
    Hey everyone. Well I had the same problem with Huawei P8 and the Sony Experia M2 (both phones are similar in design and build) and the fix was the same for both. You need to let the batter drain completely. And then and only then will the Flash EEPROM (Electric Eraseable Progamable Memory will flash itself. ) Or else it will loop over and over and wont allow a full reboot or a charge. Wait 1 week with out using it and you will see wala all is good. Also make sure you have a cable that is original or at the very least your phone charged with it and USB that you know never had issues with your phone. Some of you guys may have a imposter cable that is not recognized by the phone. The first sollution is a sure fix..
    08-16-2016 06:33 PM

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