1. AC Question's Avatar
    a week after i updated my Huawei P8 to B398, the power button is not working. i was irritated and attempted to reinstall the upgrade. However, when i do the soft reset...and after selecting the install update..my phone turned off and no longer turning on. i did try the soft and hard reset, press+hold all the buttons in diff combination, I recharged the phone on PC and wall with no success and no charging light. no sign of life totally. Does my baby P8 is dead?
    07-13-2017 01:32 PM
  2. dpham00's Avatar
    That sucks. It seems like it is dead. Though I would contact Huawei customer service to see if there is anything additional that you can try, or provide you with a warranty replacement, if still under warranty
    07-13-2017 05:50 PM

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